Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6022 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,022 reviews
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a protection plan for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gives Me Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that my device is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great and helpful, they help with everything you need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing that would make this better that it would be covered if i lose it. I lose everything so that would help alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a cracked screen on my watch and took it in to see what I needed to do to get a new one through my protection plan and I walked out with a new watch the same day. Very happy with the replacement program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eat your heart out apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My charge2 had some issues with my lifestyle...I work outside, I work with horses and I run. The charge2 was awesome but took a beating. Took it into best buy and no fuss, no muss, replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guarantee is definitely something you can bet on. Great customer service and when they say the customer knows best, they mean it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2 year warranty just incase. You never know what will happen when you pay quiet a bit for something. Better 2 be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if I need this service. but the geek squad took their time and explained to me their services so I could make the right choice .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn't I get this for my wearable technology? A great price and it covers accidental damage too!! I hope I never need to use it, but just in case I'm covered. Don't have to replace my charge HR out of pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my smart watch great to answer calls and see my text from family and able to answer them quickly. It also tracks my steps and stress. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product every 2 years to help me keep my devices working properly. With the way technology evolves much needed product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know it’s available if needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price. Haven’t had any product problems so haven’t needed protection or services yet. Good to know it’s available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection works wonderful I’ve used it before. Because sometimes things to go wrong with items that you bought I would recommend it for anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave me a new watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got into a motorcycle accident and my samsung active 2 was destroyed and boy was I glad I got geek squad protection because they gave me a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are smart but i hope they start to repair samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get a solution from them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! They are very professional and really take care of your stuff. There's always easy to get a solution from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Fitbit 2 years and love it. Definitely buy the extended warranty as it covers everything. They have replaced my Fitbit twice with no complaint. They have been wear and tear issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service for your products.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad service for most of the products you buy because of the no hassle repair/return policy. If they can't repair it they will replace or give your money back(minus the geek squad service cost). I always get the service on products like tvs, computers, appliances, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and accurate, except for sleep

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a handle on my daily routine and sleep patterns. The Alta was easy to set up. It does its job on activity, but if I sit knitting for hours, as I do, the Alta interprets this as restless sleep.

    I would recommend this to a friend