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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6022 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 6,022 reviews
  • Rated 5 out of 5 stars

    Great warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Definitely need to buy when you buy an item through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to use the warranty on the watch but the warranty with the phone was excellent. Any time I had an issue Best Buy was great. Cracked screen=new phone and were very willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurray Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always paid the extra to get Geek Squad. Tech stuff can get pricey and i like that they can help when i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition give you a piece of mind just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For something you wear everyday you cant go wrong with a protection plan. Best Buy never messes around and will replace your product if they cant fix it. Its come in handy many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to buy protection for your electronic devices. I have never had an issue when returning any of my purchases, very easy and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this on technology. Technology is great but it isn't the best, get this in case your product breaks, it has saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this on technology. Technology is great but it isn't the best, get this in case your product breaks, it has saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great plan to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan to get. It pays for itself my first watch I got it o it I am so glad I did. It got me a new watch mi e couldn't be fixed so they order me a new one and had it send to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are a must on all of my electronics. Best Buy has an exceptional customer care on all of its products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the band on the fitbit. No questions asked, best buy replaced the entire device. I always get protection and always use best buy. No hassles and the people there know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monica

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy insurance for all my products because if anything happens I know geek squad will help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate paying for extended warranties but the sales rep did remind it that it really isn’t en extended warrantee but a product replacement plan of their is an issue during this time frame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it replaced with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom's gear fit features stopped working. It would say tap to load but nothing would load. Went to best buy and they were out of stock. So I paid to get one shipped to the store full price. Once it got to the store and went to pick it up the rep. Gave me a refund. I gave him the old gear fit with charger and he gave me the brand new one in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty. Watches are too expensive to jot get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product replacement for my fitbit and I was glad I did! My fitbit had a hard time with charging and lost battery very quickly, so Best Buy replaced it right away. It was worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have to protect your electronic investments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids Smartwatch and Nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was a great help with our electronics problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I'm really rough on my watches so this gives me some peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used plenty of times, works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend getting on anything you can. Super easy to return item and will be given a new item right away. Definitely worth it!!

    I would recommend this to a friend