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Customer reviews

Rating 4.8 out of 5 stars with 6022 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 6,022 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used but called and seems to be asy to get things fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always must. It removes any fear of anything going wrong with things I use everyday. Its insurance for everything life throws at you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I could not reconnect my Fitbit to my cellphone I had to return it to the store and get a new one. Best Buy gave me no problem with the return because I had this GREAT WARRANTY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very honest and helpful people,they will not leave you hanging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great since for any reason I must take it back it’s covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish they had the old plan without the 150 deductible. for broken glass. and give a credit back towards a new plan if you never used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great additional warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Fitbit in case of any issues and worked great when I did start having issues with my Fitbit. I was able to take in and just swap it out for a new one which was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Samsung watch because it wasn’t holding charge. Service was very good and they replaced it without giving me any trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost for Geek Squad protection has gone up slightly but it's still a good option to have. Too many things break too quickly or just stop working. I can depend on this for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have for just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad and all of the helpful things are worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This pays off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in the past and my $800 smart watch died and got it replaced instantly instore. If you are buying any tech this is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quick exchange of my watch. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe, than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my Samsung - Gear S3 Frontier Smartwatch as a gift & the gift giver also added on the 2-year Accidental Geek Squad Product Replacement. Better safe, than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return my Fitbit charge used the warranty I had purchased no problem at all they returned it no questions. If you buy a Fitbit I strongly suggest you get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warentee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had good experiences with the service warntee when it is wanted ... things break you need to be covered simple as that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. Its the best any accidental damage and they take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice piece of mind if something ever happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All geeked out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great purchase to go along with my refurbished item. Was able to exchange item once damaged for a new replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement plan is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase a fitness tracker without the plan!! I would be out a lot of money from failed fitbits, but thanks to the protection plan, I'm covered. Worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased this. Messed up the internal vibrator on my watch for notifications and I got it fixed for free.

    I would recommend this to a friend