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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6047 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 6,047 reviews
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. It has Really helped my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the protection plan because it saves the headache and stress that comes if something messing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used their 2 year accidental coverage, and I am glad I purchased it. My previous laptop got damaged and they replaced it with a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty coverage for your electronics. No hassle or questions. Straight forward and simple exchange for new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase the Replacement Program

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the replacement program from Best Buy. Sometimes thing break or get broken by accident, and I want my products covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad refunded full price on smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My smart watch stopped taking a charge. They refunded full purchase price on a Best Buy card to use towards next purchase. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 very active boys under 7 and they've been known to break things and I'm clumsy too. So I always purchase the warranty and Best Buy's customer service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a logical contract to have especially, if you have young children. Best Buy truly honors the contract without a hassle. This purchase is a no brainer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty with Geek Squad! It's worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and reputation. Outstanding knowledge of all things of electronic and smart home. A must-have for all major purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need to use it. Smart watch is still working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid insurance. Breaks. Faulty. Get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection is such a great peace of mind to add to any purchase, hassle free and super fast customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad specialist helped me understand my galaxy 3 watch. He also connected my z locks to my Samsung hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service replacement program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend getting this for products in Best buy. I replaced a few devices already and no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin instinct 2 year warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little insurance on a great product never hurts .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my the extended warranty because I have previously purchased other fit bits and they had issues. I thought I'd save some aggravation by protecting myself from the start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used but called and seems to be asy to get things fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always hate buying this at time of purchase but Best Buy so far has always stood behind their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment to help protect my purchase. Replacement programs are invaluable to youwhen you are on a fixed income. Thank you for offering your great services

    I would recommend this to a friend