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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6047 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 6,047 reviews
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quick exchange of my watch. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is awesome. Customer service employees at Best Buy are helpful and courteous and made sure I was satisfied with my replacement product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have coverage here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have coverage here! Love the convenience of return or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a protective service. Not really much to say about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually dont purchase extended warranties. I have had great success with Geek Squad and for my state of mind in this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice piece of mind if something ever happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has come in handy several times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with nee gaming system and contacted Geek Squad several times who walked my son through troubleshooting his computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty on the market! Can never go wrong with this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty on the market! Can never go wrong with this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. You can exchange for a new device if something was to happen to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service the store attention price al Good and cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance is a highly recommended thing to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was always good.Good to have.Pretty reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for clumsy people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are harsh on our electronics due to kids and just being active and Best Buy's return policy is excellent! Never had an issue in the 10+years I've been shopping there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet hopefully I won't but I'm glad to know I have it if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service and article. Excelent parking and location. Various products and stuffs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    essential protection for a fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fit bit failed, but the geek squad protection did not fail. Barely any questions asked, quick satisfaction, and credit received promptly when I returned the fit bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet - I wanted the 25 points.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure. I have never had to use it. I would like to think the Geek squad would be there if i needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use if your not into many gadgets. The app definitely is a must

    I would recommend this to a friend