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Customer reviews

Rating 4.8 out of 5 stars with 6032 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 6,032 reviews
  • Rated 5 out of 5 stars

    Got it for my smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it as of yet, hoping that it doesn't become a disappointment once needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for smartwatches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't typically get these but they are a good idea on smartwatches if you tend to beat them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome support. Havent needed to use it yet, but services great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Just take back and no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program to replace items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a few products with service replacement through Best buy. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return my first Fitbit Charge HR because it would not hold a charge for no more then 2 days. Went back and made an exchange with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying and using expensive products, it is imperative that you cover yourself up with protective product replacement coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays to have the protection plan my watch gave out on me right before my plan ended and I took the old one in and Best Buy took care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps me with anything I need. They helped me with replacing my watch and phone insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with geek squad protection plan. Thank you Best Buy for offering geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty and they always seem to do the best job whenever needs to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to always get the protection. Better to have it and not need than need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent made our transaction very smooth when my 1st Galaxy Active turned out to be a dud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad Protection plan is but is a very good decision especially on the Fitbit it covered my product 100% I would recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely well worth the money apent. If any problem or malfunction best buy has always been very gracious with returning or exchanging products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch, love the color of the band , goes well with my completion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last product that I had geek squad insurance on was my last cell phone. They replaced it no problem. I thought it was worth having the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry so we purchased this insurance for my daughter’s watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this insurance for the phone and hopefully won't have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad!! Always provides great warranty and able to replace or fix things.

    I would recommend this to a friend