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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6046 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 6,046 reviews
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a fit bit watch at best buy after a month the watch stop working. I was able to walk out with a new one without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always getting it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the product replacement plan! The staff is always courteous, no questions asked and product is replaced. Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! It was worth every penny! Definitely buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, I had a problem with my Purchase I took it back to the nearest store and my item was replace, easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection on products $100+ or products that might be fragile. Well worth it. No hassle if claim has to be filed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch is now protected against damage..I now feel confident my watch will be safe from damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of a accident you can get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great purchase for me. When something happen to your product you can always return it no matter what the condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection for your device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping we never have to use it, but know we're protected if we do have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Accidental product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has my back on an accidental product replacement if I were to damage my product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2year replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not go without this purchase, gives you peace of mind to know the geek squad will help if something happens with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Tech was helpful and resolved my issue quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this protection for a watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for a watch And how do use it when the watch got broken. Definitely worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the product so can't review the service but has always been a good investment to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot go wromg with Geek Squad protectuon. A must have at purchase time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something may not work correctly and having this makes me feel better. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad I got the replacement for this as I had an issue and took my Fitbit in and they replaced it without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to replace my Fitbit twice already and there have been no problems at all. I would recommend this service to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection for your products, Even though this time I did not purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the products but I tend to have problems after a year. I get the Geek Squad protection if I were you. I am on my 3rd Fitbit.

    I would recommend this to a friend