Customer Ratings & Reviews

Works great, it was just what I expected, I couldn't ask for anything more

Outstanding service! I recommend it. If definitely came in handy when i needed it.

Best Buy's replacement plan is worth the money. I was able to get a brand new Gear Fit 2 after my band snapped.....with no hassel.

It does not get better than this coverage. It is straightforward, something happens to your purchased item, you get it back.

I wasn't given specific details about what exactly is covered with replacement plan but was told it covers a lot. I figured it's worth it if something goes wrong. And if they don't have this model available then I get the newer version. That works for me.

I had another GearFit that had to be replaced 2 times. This replacement plan really paid off for me. I highly recommend it.

I never had to use my warranty for my devices but better be protected than sorry

Always protect your electronics you never know when it will got out and they will replace it!

A must have a great peace of security... no brainer to bad this watching is gone

ease of replacement was great since it was a malfunction of design flaw. watchband snapped off cleanly from the watch face.

Every time call, it is an absolute pleasure. Yes...there is a long hold time, but worth it.

I would highly recommend getting this if you are buying this watch. My band broke and so I used it without any questions asked!

I would highly recommend getting this if you are buying this watch. My band broke and so I used it without any questions asked!

You have to buy it. They have a nice customer service program

I always purchase insurance warranties on any of my products to protect them.

Went in and went to the Geek Squad desk and showed them it was broken and within minutes had my new one and was out the door!

This plan provides you with access to a group of geeks that can fix anything!! It’s a blessing!

The geek squad plan is always nice to have when you want to insure your product purchase.

I returned a Fit bit. I had no problem with the return. However I was informed the price of the warranty went up. Therefore I had to pay an extra 10 for the exchange. I don't think I should have been made to pay more money on a warranted item.

Great as always, Have not had to use it for years but I am sure they are still great.