Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6032 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 6,032 reviews
  • Rated 3 out of 5 stars

    Waste of money. They didn't fix my washer or it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them for the watch yet. But in the past I have purchased geek squad for my washer and dryer. It's impossible to get to them. When you call best buy it takes you through a phone tree and no one comes after waiting for an hour. Best bet is to chat online. They sent an outside company to check on an electric smell that was coming out of my washer. The guy said they can't do anything about it and best buy will never replace the product as promised when you purchase their big appliances. Waste of money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely get this. Long hold time, but the agent works with you to get item fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely get this. Long hold time, but the agent works with you to get item fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year replacement plan is a lifesaver! I would recommend getting this on all your electronic devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been good to have for my watch and if anything happens I have that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and thankful for full warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the 2 year plan on all product, especially with young kids running around accidents do happen quite often!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't use it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item is still in tact hopefully I don't have any issues when is time to contact them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always love my Best Buy warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love my Geek Squad protections plans they are the best in the business by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to get a smart watch, get protection. Most don't seem to last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thankful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very thankful to have this the squad is very helpful and always there when I call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very highly recommended to have when purchasing anything electronic. Keeps you covered in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase a Protection Pan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Protection Plan covered a little connectivity problem. Received a Replacement Ionic with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are always great with Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad at its best. If you have an issue, just bring your item in for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you offer a warranty! Kids break things too fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection agrement replacement guranted love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bettter safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the peace of mind that comes to being covered is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend. I buy on all my best buy products. Comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year accidental product replacement warranty is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    covered and insured

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im covered. I love my purchases. Thanks for amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. I hope will not need it,but good to know everything is covered.

    I would recommend this to a friend