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Customer reviews

Rating 4.8 out of 5 stars with 6032 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 6,032 reviews
  • Rated 5 out of 5 stars

    I love my fitbit charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really motivates me to get active.And I love the time& steps& pulse rate.I thoroughly enjoy it!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is very helpful and a time saver for any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have a problem, I can set up an appointment and they help me with any situation I need handling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with geek square service— so helpful with everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet and hope I don't ever need to. In this past never had problems returning defective products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Satisfied with geek squad protection with all my stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Garmin Venu. It has a long battery life and so far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used quick squat as of yet my husband bought it for a protectio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent services and great professional workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent services and great professional workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps show me how to use my product to the best of my ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks for the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the geek squad service just in case its needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged my product accidentally running into a wall and they exchanged it without any complications!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you buy w/ Best Buy WARRANTY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to just show up and get equal return or FULL retail price to get something else! Very easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad they make everything easy and no stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed, it really does the job! Highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thing to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the purchase of my geek squad protection, the band started to break and they didn't have that type of fitbit so therefore I was able to get money for the fitbit that was able to be applied to an upgraded fit bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I cannot stress this enough always get to your warranty and save your email because they will honor it and you can even read to you to your warranty after the two years for just the same price of $20 it is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have children, its a no brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with a good old geek squad, especially with 2 kids.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought it was...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the accidental protection because I planned on being extremely active with my watch. Which I was and ended up shattering the screen right before the pandemic. All businesses including geek squad ceased operations so I couldn't come in and ask questions about repair. So I called and asked for a replacement when they started curbside. They told me I didn't have the right plan for that. I waited months for them to start opening for appointments again. Only to get a gift card for what I paid for the watch minus the $60 protection plan. Unfortunately, I bought the watch on sale and so now I have to cover the difference out of pocket. Plus purchase another protection plan. No one told me the protection plan was basically a 1 time use and then you have to purchase it again.. didn't think it worked like that. I understand 1 replacements per year or something like that, but jeez. I'm out of pocket $100 extra because of the "replacement voucher" as it should be called and the difference in sale price. On top of that I had to wait 4 months for them to do basically what I was asking for immediately after the accident. Geek squad is a joke.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.