Customer Ratings & Reviews

Your agents are the best and we will use this service agai !

Great coustomer service!!! Fast and easy purchace!

Whether it's a television, Computer or any other electronics, I protect my equipment. Recently my laptop broke after someone stepped on it on the plane getting to his seat. Best Buy Geek Squad replaced the glass and all is as good as new. It would have cost me over $500 for this repair. I'm already way ahead and still have about a year left on the guarantee. As I always say, "Better safe than sorry!"

I have used this 2 year warranty multiple times and every time I have purchased it, I have not regretted it. Even if you feel like youre a safe person and take care of your stuff, get it! It will save you a much regrettable headache in the long run!

I haven't used the service yet for my watch which i purchased this under but i have used geek squad service for other items before and i have never had an issue. If it wasnt fixed then it was replaces with no hassle!

Service is very easy to use and great for wearable devices especially. I would highly recommend for any and all wearable electronics or headphones. I've always gotten it on my smart watches since they're exposed to just about every use pool, hiking, cycling, etc.

Must get protection, great customer service and friendly

I LOVE LOVE LOVE my Samsung Watch! I can work in the garden, in the laundry room etc and not break my phone! My hands are free to keep working around my home! Definitely worth the buy for Moms and Housewives on the go!

I just used this warranty on my galaxy watch. The watch face was not responsive to touch any longer. They swapped it out for me at the store with a new one. They didn't have the exact model in the store, but offered to order it. Instead, I opted for the newest model that was stocked in store & only had to pay the $30 price difference. Of course I purchased a new warranty with it as well.

Peace of mind when you need from field experts! Highly responsive and knowledgeable!

Helps me when my item has a bug and it can be restored to its original power

Best buy is my go to store whenever I need something for my phone

Geek squad team are amazing trained, every time I need help,. right away find a solution for me.

Easy and great service and friendly customer service brought to them my watch with an issue they took care of me instantly although i just showed up without an appointment and fixed my issue right away.

was given the Samsung gear S3 watch for my birthday almost 2 years ago. My wife bought the extended warrantee. this past week the watch battery started to fail. was only getting about 7 hours life between charges. Not good. went to Best Buy with receipt. they gave me a STORE CREDIT gift card for the full purchase price of the watch plus tax. I then bought the latest generation of the same watch, with the extended Warrantee of course.

I love love love best buys warrant plans. Honestly they're the only place that I buy serious electronics for myself. Their geek squad is pretty much hassle free and will get what you need and out the door quickly

Nice watch , easy to set up easy to use , I’ve been using for bike sport and I can say watch works great and it’s worth it

Excellent product would get it again.the product is wonderful and never had any issues

always good to have. havent had to use it yet, thankfully!

This is my second time buying the two-year accidental geek squad product replacement. The first time was for my Samsung watch and because I bought this product replacement I was able to bring in my Samsung watch that stopped working and replace it with a brand new one, essentially an upgrade to the watch I used to have because they no longer have the same model. So with his protection you either get a new watch of the same quality or better.