Customer Ratings & Reviews

The service at Best Buy is the best. Anytime any of my item malfunctions the geek squad is there. They are so nice and helpful.

I had purchased 2 fit-bit's in 2015 for Christmas for me and my husband. We wore them daily and after 14 months we noticed that the bands were starting to bulge . We took them back to the store where we bought them and without question they replaced them with the new upgraded ones that fit-bit came out with. I am really glad that I bought the 2 year warranty! I also bought the warranty for the new fit-bits as well.

Can never be too careful when it comes to electronics. I always make sure all my devices are covered. I've already had to use the 2 year protection a few times and it's definitely worth having.

Just to make sure the watch Will be fine. Good insurance.

I like the way that it just works flawlessly without being too complicated, keeps things simple, the battery is good and can be charged in 30 mins to get somewhere between 30-40% in you are in a hurry.

Always get it. The last time my watch broke because of the heat wave and just had to come and exchange it... it was on special, so got money back to apply for warranty for the new one

I was having issues with my watch functions. Thinking that I had tried everything, including a reboot, I decided to take it in for help. They worked their magic including a reboot that I also tried and walked out happy with a working watch!

A must have for any smart watch, phone, or tablet I've drop my phone and banged my watch too many time not to have this coverage.

This watch is perfect for a young child who isn’t ready for a cell phone!

we love geek squad, they are so helpful, and have helped us out numerous times.

Love Geek Squad service! Reasonable price ensures peace of mind on devices.

Great plan! Much needed for a kids watch! Who knows what kind of toughness can happen!

Had to use this!! New watch approved when screen when blank!!

Geek squad is always a great investment, when anything happens, there no issue or fuss when you bring it to them

they did not have the smart watch 5 any more so i got the smart watch 6 for the same price and i really love my smart watch 6

This is just for the possible $400 gift card for the review. Thanks

Love having geek squad and the protection. It’s a must

When previous fitbit HR was loosing parts and no longer held decent charge out of warranty only option with fitbit was to purchase new item. Decided with new fitbit via Best Buy for Fitbit Charge 2 and opted for 2 year warranty in case any problem may simply bring in to return. In this case decided extra warranty was worth easy of return rather than dealing with manufacturer again.

Great service. Very knowledgeable technician. Thank you for all you do

I purchased this plan to cover an Asus Zenwatch 2 and I am convinced to purchase additional coverage on ANY purchase from Best Buy at this point. The watch stopped working just over 1 year from when I bought it. Rather than losing the money, I was able to get my money back and put toward something else - being as though they no longer sold the iteration of the smartwatch I'd initially purchased.