Customer Ratings & Reviews

I always get extra protection to anything I buy, it is worth paying a little extra and if you have the Total Tech they give you a 20% discount. Best Buy always has great deals and protection plans, my husband and I always renew the Total Tech yearly we've had it for 3 years now, and will keep on getting it.

This protection plan is why I shop at best buy. I never have to worry about a product. The minute I have an issue and it stops working as expected I take it in. I have never had problems.

I bought this for my $400 smart watch. Let's face it - wearing something that expensive on your wrist is a little unnerving. It is great knowing that any accidental damage will be covered, as well as any other issues I might have during the coverage period. I hope I never need it, but I am glad I have it!

A must for all your electronic devices. They are always nice ans helpful.

I had the regular galaxy 5 before and the battery wasn't that great. This one lasts for days and is a lot more versatile than the other one.

Every service and every product at Best Buy is often good.

I never make a purchase without a protection plan these days. They help to ensure that when my product begins to act strange, has manufacturer issues, or just stops working that I am covered and can easily have it either fixed or replaced.

I used this plan for the 1st time. I broke the band on my Samsung watch. I thought they were going to fix the band, Instead they replace the entire watch. This was a plus. I never expected the entire watch replace. I recommend everyone by the protection plan.

The geek squad is amazing in best buy. They are so helpful and they guide you and tell you what you need to do if you have a question. They fix your items in a reasonable amount of time.

Had to replace a smartwatch, and I had purchased this protection plan to go along with it. No hassle from Best Buy when I came in to make a claim, and they even let me pick out my new watch right then and there. I don't normally recommend service plans for electronics, but for things like wearables, they're a great deal, especially if you plan on working out with them on.

I don't think that I am particularly hard on the various products that I purchase, but on the rare occasions when something has broken or failed, I have had no problems getting a new replacement with the Geek Squad Replacement Plan. As I always say - Murphy's Law - if it's going to break, it'll be the day after the manufacturer's limited warranted expires.

Geek squad protection plan is amazing for Samsung watches. I will highly recommend if you're buying a Samsung watch from Best buy you get the Geek squad protection plan you won't be sorry.

Second watch and its great for health tracking and being connected to my phone.

Good for the time helpfull and good people's i guess really i get mess with every time im i. The store

I had this protection plan on my Galaxy active watch and boy was it a life saver. For some reason the watch started acting up and not wanting to turn on like 2 months before the protecting expired. I walked in had them inspect it and boom i got my money back to buy another watch.

This warranty was worth every penny. It covers anything that could go wrong. I recommend getting at least the 2 year warranty on all wearables.

My husband loved his watch. One of the best gift I have given him. I would recommend this watch for a Father's Day gift.

I purchased an extended warranty, 2-Year Accidental Geek Squad Product Replacement, offered for my Samsung Galaxy S3 because it's simply the smart thing to do. It's something you wear that is constantly at risk from hitting or bumping with something else on a daily basis. If one of those "bumps" is a little harder than most you can feel safe that Best Buy has your back.

My mouse would not hold a charge after a year and half and bringing it back with this coverage made the process so effortless and I left with a new mouse and nothing out of pocket!

Pretty good watch. I got to be honest though, not too much of a fan of the simple interface. I like to have colors and all that which I know depletes battery faster but I wish it didn't feel like it was made in 2005. Otherwise this watch is pretty good, not sure if the heart rate sensor is completely accurate as it won't go past 131 BPM.