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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6031 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 6,031 reviews
  • Rated 5 out of 5 stars

    Honorable no bull warranty service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had an excellent experience when exercising my geek squad warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Samsung watch 5

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchabged in store if it brwajs or stops working. Unlike apple this is replaced same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch 6 classic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the samsung watch. Great features and the sytle is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung classic 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. It has so many things you can do and I have a lot of medical issues. I can do a lot of them on this watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comes in handy if your reckless. easy process too when its time to swap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my watch , use all the time. Have a great apps

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great watch for the price

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, but the "raise to wake" feature stopped working and the battery life was a little less than i would of preferred. Just upgraded to the newest model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buy the 2-year plan because you will regret when you break that device. if not buy it then you risk everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty covers a lot of things. Hopefully i dont need it but always good to be prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love product replacement plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement plan makes owning my Fitbit worry free. If there is trouble with the wristband or it gets wet or any other issues, they replace it with the identical item. Or you can upgrade it to a different product for the difference in the price. It is really hassle free and worth every penny. Best Buy makes it so easy and stress free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend buy this warranty for the watch because this works perfect, when my watch have a year the battery began to discharge faster and just returned and got a new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had problems with my Galaxy Watch 4, I brought it back to Best Buy. The return went very smooth. My money was refunded (on a gift card) and only spent about 15 minutes or less in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service when my first watch stopped working while I was on vacation. Having the 2 year protection prevented me from having to buy a new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! Some products may not last long with normal wear and tear. With this protection it will ease your mind knowing if anything happens, your product would be replaced without spending more money to replace it,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mointed the tv fast and where very perfessional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accident protection for best buy electronics is outstanding. Never have had any problems when the inevitable damage occurs. One of the main reasons I shop at best buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but I'd imagine it's worth it if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the "extended warranty" plans I've ever paid for....the BestBuy program is the only one that is truly hassle free. No mailing anything in, no deductibles....just walk in with your broken item and walk out with a new one! Any purchase of $300 and up is worth it to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is the real deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed this service for this product yet, but have used Geek Squad protection before. Very professional, knowledgeable, and quick. I don't hesitate to protect all my devices with a protection plan knowing the quality of service I'll get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Directed me to purchase a new product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a lifesaver! Had my Forerunner almost 2 years. The face was near cracking. Without question, I was able to replace my watch with an upgrade and purchase a new warranty! Can't go wrong!

    I would recommend this to a friend