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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6031 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 6,031 reviews
  • Rated 5 out of 5 stars

    Never needed but thankful I had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to get this support just in case I needed the support. Glad I did not need. However, would have been a better deal if it was for 5 years at a better price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squar Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has the best customer service. I am so happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth every dime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative and super helpful! Highly recommend Geek Squad coverage on every item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really live my watch . It's a really good fit and works wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing swim/sprt watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt ask for a better watch for my everyday activities. I have hade this watch for over a year and where it everyday live it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wearable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch forworking out and just healthy living

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good....need to make an appointment to learn more about the watch i bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the geek squad protection due to the fact in case something serious happened to the product in question im not left with something I can not fix. Hopefully I will not have to use it but got it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the Geek Squad protection on all my major purchases. Definitely worth the investment. Had a TV go out right before expiration of my coverage. Best Buy did a great job at getting me credit towards a new TV also gave me the option to have it replaced with a like model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect that expensive watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these extended warranties for Watches. Usually after 2 years they watch batteries get weaker and with this plan you can trade in your old watch and get a new watch. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, protection. Love the customer service that comes with this also .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It came through in a pinch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to cover my new Samsung S3 classic. After about 6 months, the device bricked after an OTR OS update. This coverage refunded my full original purchase price, and a new one was rush ordered with the credit. Two days later, I was good to go. No out of pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    used my protection recently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when my last Fit Bit was a week away from my insurance ending..the band started to separate..I didn't know If my coverage was still active..went into Best Buy and they looked it up..I was able to get my new Fit Bit..easily..and bought the protection plan again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Suad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional and friendly. They solved my problem. I recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly. Give the write opnion. Dont wait on lane. Get appointment easly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WATCH me work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a FANTASTIC buy!!! This smart watch is sooo comfortable and the functions are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the geek squad protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked for problems I’ve had with my electronics with geek Squad protection.. they replace it with a new one or give you store credit for your purchase price if they can’t. It is wonderful and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed it yet, but knowing that it is available is very comforting! Especially knowing i spent $300 on a watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever, fast an accurate; Is there a problem the are gone to found it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet but I hear good things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a gear s3 Frontier watch at the beggining of the year and it broke. Sent it to Samsung to get it fixed. Got it back and still didn't work. So I bought a new one because they were no help when I called back a second time. So I bought the protection plan

    I would recommend this to a friend