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Customer reviews

Rating 4.8 out of 5 stars with 6032 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,032 reviews
  • Rated 5 out of 5 stars

    Product broke, replaced no questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best parts about purchasing a product from Best Buy, really the biggest benefit over online shopping, you can see and feel the products and when they break you have peace of mind and swap it out easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Extremely useful in certain situations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Galaxy watch 4. I moved to this from the Galaxy active. I just wish there were more watch faces to choose from. Maybe down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Protection for Your Wallet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended service plan saved me a lot of money by fully crediting me back payment when my Garmin stopped working for no apparent reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great watch. It keeps a charge for a very long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protection in the future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Galaxy Watch Active. I gives me a peace of mind and I want to be prepared for any eventualities. If one day I need it I know it is just there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Garmin watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Garmin watch with a Fitbit Ionic because the band broke and replacements weren't available. No trouble from the Best Buy staff - really helpful and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squads never lets me down. I always purchased insurance when i buy at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had an issue they couldn't solve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay honestly these days if you're buying any Electronics without a protection plan you're setting yourself up for failure and regret they are made to have A 2 to 3 year shelf life maximum get it protected while you've got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad for this warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit Band is a great idea but it's only made to last about 6 months. After that, the band starts to separate from the main assembly. I am happy I got the Geeksquad warranty which covered from Fitbit's poor craftsmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worked perfecty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need to use it less than a month after purchased the watch and it worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got protection for my Garmin fitness tracker. It's a good idea having a 2-year warranty on something you wear every day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ALWAYS HELP OUT WHEN MY DEVICE HAVE ISSUES AND RESPOND FASTER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty comes in handy! If you even think you might need it get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed it yet but happy to have it 100%. Happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to return my Fitbit, it stopped syncing. When I returned it, I didn't have my receipt. Best Buy pulled up my purchase and got me a brand new replacement. I was thrilled with how easy and speedy the service was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Geek Squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was well worth the money for me! Shortly after the manufacturer warranty ran out, my Fitbit started freezing and not working. A quick trip to the store, they checked it and I walked out with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my experiences have been positive in the last twk years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance ever!! Its reliable and the geek squad knows how to treat their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent attended to me properly and friendly. It worth getting the geek warranty

    I would recommend this to a friend