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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6047 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,047 reviews
  • Rated 5 out of 5 stars

    Always get protection!@

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not matter what you buy, always get the geek squad protection!! It covers more than the factory does!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One shot, but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a protection plan gives peace of mind in case of some catastrophic failure event that damages your product, once. You need to purchase it again for your replacement product, fair enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know it’s available if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price. Haven’t had any product problems so haven’t needed protection or services yet. Good to know it’s available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to use the warranty on the watch but the warranty with the phone was excellent. Any time I had an issue Best Buy was great. Cracked screen=new phone and were very willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase a plan with every device and electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost. Great services and covers all technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Excellent service for produce replacement, very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the band on the fitbit. No questions asked, best buy replaced the entire device. I always get protection and always use best buy. No hassles and the people there know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a need to use but I'm sure if I needed it should take care of my issues. Had this Geek Squad before use it and my laptop was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re gonna want this warranty if you want peace of mind or have fear of damaging your smart watch. Highly recommend if you’re an outdoorsy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has alway taken care of me.From my computer to my son nintendo switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a good bit of money on the original which my wife loved the protection plan was awesome got a brand new watch for the price of another warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product replacement for my fitbit and I was glad I did! My fitbit had a hard time with charging and lost battery very quickly, so Best Buy replaced it right away. It was worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it replaced with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom's gear fit features stopped working. It would say tap to load but nothing would load. Went to best buy and they were out of stock. So I paid to get one shipped to the store full price. Once it got to the store and went to pick it up the rep. Gave me a refund. I gave him the old gear fit with charger and he gave me the brand new one in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replaced my broken watch without hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great plan to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan to get. It pays for itself my first watch I got it o it I am so glad I did. It got me a new watch mi e couldn't be fixed so they order me a new one and had it send to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this for all big ticket items at Best Buy. They really stand behind the warranty and the service has always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get a solution from them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! They are very professional and really take care of your stuff. There's always easy to get a solution from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For something you wear everyday you cant go wrong with a protection plan. Best Buy never messes around and will replace your product if they cant fix it. Its come in handy many times

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Garmin is the boss

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This watch is phenomenal to say the least. Highly advise

    I would recommend this to a friend