Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6047 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 6,047 reviews
  • Rated 5 out of 5 stars

    Like this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extends the warranty! Good, since FitBit products usually last under 2 years before some damage happens. Appreciate paying a little extra for damage I might cause that Best Buy will cover!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a Great service just like at work they are easy to call and get questions asked about phone, computer and other technology Great Peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the smartest choices I made this year. My Fitbit Charge 2 wristband broke after 5 months of use. Brought it back to the store and it was replaced with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents and mishaps can come at the wrong time. So when your Fitbit is down your down. So what better security than to get extra warranty. Fast, quick and speedy at Best Buy's customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr agreement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it. I love the protection. Good to know if something happens to it Im covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasure to go into store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience was straight forward exchanging the Galaxy watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I aleays like to buy protection plans like this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like to buy this protection plan since it gives me confident that my item will be protected for more time, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this watch. next time again buying.^-^

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so kind and understanding and knowledgeable and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are a must on all of my electronics. Best Buy has an exceptional customer care on all of its products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for my pixel watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for my pixel watch I purchased last time I'll use it in case if breaks or cracked screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom6

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is great had to almost 2 years and i have had no problems with it. Plan on buying an upgrade probably the 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Worth the cost. Covers all technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a 5 although i have not needed to use it - and if i should need i hope its a 5 star service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat such a great offer!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bet you can't beat such a great offer at anywhere else! My sister-in-law recommended us to purchase this plan because she said my niece and nephew accidently broke their stuffs and they covered for it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I'm really rough on my watches so this gives me some peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case anything happens to watch we can get fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a warranty. They have come in very handy at least twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Can't Be Beat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad product replacement is a great investment towards expensive electronic items because they really stand behind their products and don't give you a lot of hassle if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance: The item you never want to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That being said, the Samsung watch has been great, and has not needed to use the warranty. I hope it continues, but the warranty gives peace of mind.

    I would recommend this to a friend