Customer Ratings & Reviews

So, Happy i made this purchase to get the protection I need. Don't pass this up

Warraenty is nice to have for protection for 2 years.

Nice watch , easy to set up easy to use , I’ve been using for bike sport and I can say watch works great and it’s worth it

I purchased this 2-Year Accidental Geek Squad Product Replacement plan on a whim because by the time I'd saved enough to buy the product I wanted (a Fitbit Aria), it had gone on sale and the price equalized out. Plus, there had been some rumblings on longevity of the device. And while I had initially I forgotten about it, I fortunately had to buy something else and happened to see the active warranty. So I took it in. No muss, no fuss, Best Buy replaced it.

Hopefully I won’t need to use the product for my watch.

These guys are THE BEST!! Having this protection for the year is great. I've taken my computers to have them cleaned and they did a phenomenal job each time, not to mention with a computer that was 2013 old. One computer I forgot the passcode and they were still able to bypass it and get it cleaned for me. I'll be subscribing again, not to mention you get FREE computer protection when you buy this protection. Win, Win.

I haven't used the service yet for my watch which i purchased this under but i have used geek squad service for other items before and i have never had an issue. If it wasnt fixed then it was replaces with no hassle!

I have used this 2 year warranty multiple times and every time I have purchased it, I have not regretted it. Even if you feel like youre a safe person and take care of your stuff, get it! It will save you a much regrettable headache in the long run!

Top notch customer care. Whenever my watches would start to fall apart they helped me get into a new watch and on my way.

I LOVE LOVE LOVE my Samsung Watch! I can work in the garden, in the laundry room etc and not break my phone! My hands are free to keep working around my home! Definitely worth the buy for Moms and Housewives on the go!

The Moto 360 rounded design has become my favorite over the traditional square/rectangle design most other smart watches have. My favorite feature is that it has support for iOS so I can use it with my 6 Plus with the main features this watch has to offer. (Unfortunately it will require you to connect to an android device to set up but will not be needed once set up is complete.) Its affordable and looks great.

Great service...staff is very accessible and understanding they have great customer service...

I always buy the protection for things that I get for my boyfriend. He works construction and some things don't hold up as well when they are out in the sun for long periods of time. With a watch, protection was a must. Best Buy makes it so easy with this protection that I consider it with every purchase, regardless of who it is for, and buy it for more than half of said purchases.

Service is very easy to use and great for wearable devices especially. I would highly recommend for any and all wearable electronics or headphones. I've always gotten it on my smart watches since they're exposed to just about every use pool, hiking, cycling, etc.

They come when you call them. They exchange if they can't fix. It helps.

The Geek Squad set up my new Pixel phone successfully despite the challenges of me not remembering some passwords needed

I almost always buy warranties with big purchases, but have never had an easier time with getting a replacement. I brought in the defective product, they took a look at it, had me get a new one off the shelf and in less than 15 minutes I was out the door. I also had lost the receipt but they were able to find all my information using my address. I would be tempted to pay slightly more for a product just because of the ease of replacement with their warranty!

It is the first time I decided to buy and have been a great decision

Helps when an item needs a refresh to restore its processing speed

Whether it's a television, Computer or any other electronics, I protect my equipment. Recently my laptop broke after someone stepped on it on the plane getting to his seat. Best Buy Geek Squad replaced the glass and all is as good as new. It would have cost me over $500 for this repair. I'm already way ahead and still have about a year left on the guarantee. As I always say, "Better safe than sorry!"