Customer Ratings & Reviews

Never dissapointing, great service everytime with outstanding customer service

Very helpful they're always available to help with anything.

It has extensive coverage and methods involving replacement. Worth the money in the event something goes wrong

Amazing amd super helpful for my health issues. I absolutely would recommend this ring

Geek Squad protection is a must in my decades of experience with Best Buy. You can return items that don’t suit you however, they honor the products you purchase. For big ticket items, get the five year plan. I had a GE dishwasher stop working after four years. Now I have a Bosch, which is fantastic.

Haven't had to use yet, but it is peace of mind knowing you have it

The Geek Squad was awesome. Quick and professional service, and offered me options to resolve the issue.

They was very professional and i was able to get replacement

Love this plan it has saved me so many times. The watch is awesome as well

Im hoping not to have to use it, but it is good peace of mind that my watch is protected.

If you aren't a member, you should be. It pays for itself over and over.

I’m glad I have the insurance on my watch in case anything happens. Great peace of mind.

Good to have just in case anything happens to it at all

I had a Samsung galaxy 4 watch and after a year and a half of use the screen stopped working properly (just a bunch of lines). Since they couldn't get the serial number from the watch, as it is located in the settings on the screen, they gave me store credit for the watch. I used that towards the galxay 5 and bought the protection plan again. It's nice to have a company that will stand behind their 2 year warranty. Thank You Best Buy

I was one that never used to buy the extended protection, thinking like many, it was just a gimmick to get more money from you. Back when I bought my first Flat screen, a 50" 3D Plasma for somewhere around $1000, I thought it might be a good idea. It was a 5 year plan. I am so glad I did. About 3 years after purchasing the TV, a column of pixels in the center of the screen went black. I called Geek Squad and they sent a tech out to check it out and they determined the TV needed to be replaced. That model was no longer available but Best Buy gave me the full purchase price toward my new 55" UHD 3D TV. Ever since then I always buy extra protection on electronics over a certain price.

I was one that never used to buy the extended protection, thinking like many, it was just a gimmick to get more money from you. Back when I bought my first Flat screen, a 50" 3D Plasma for somewhere around $1000, I thought it might be a good idea. It was a 5 year plan. I am so glad I did. About 3 years after purchasing the TV, a column of pixels in the center of the screen went black. I called Geek Squad and they sent a tech out to check it out and they determined the TV needed to be replaced. That model was no longer available but Best Buy gave me the full purchase price toward my new 55" UHD 3D TV. Ever since then I always buy extra protection on electronics over a certain price.

Geek Squad services offer a reliable and comprehensive solution for those needing tech support, setup, and repair services. The convenience of in-store, at-home, and online support, combined with the expertise of the agents, makes it a valuable service for many. While the cost can be high, the peace of mind and convenience provided often make it a worthwhile investment, particularly for customers who are less comfortable dealing with tech issues on their own.

Geek squad has always taken care of me when I've had to use this service.

Top notch service.xxxxxxxxxxxcxcxxxcccxxxxxxxcxxcccxxxxccccccc

2-yr Accidental Geek Squad Protection is an absolute must, whether you're prone to misfortune with your electronics or not. It gives me peace of mind and when its available I add it. The agent that assisted me was courteous and gave me a stress-free experience when I needed to make use of my protection plan. I was able to replace my item the same day and left the store very happy.