Customer Ratings & Reviews

I never believed in getting the "extended Warranty" Until Best Buy , They Honor the warranty without ANY Hassle, My wife had a screen flickering on phone, the Best Buy geek squad took a look said she needed new one, they walked her to the case unlocked it and said pick out new one !! I am serious Please purchase this

Geek Squad is the best tech support I ever used. They solved my problem quickly and efficiently. They were very knowledgeable and helpful. They also gave me some useful tips and advice. I highly appreciate their service.

I purchase for all my electronics and Geek Squad is the Best!

I bought the 2 years accidental squad protection for my sister's samsung galaxy watch which i gifted her for her birthday. I was having some issue with the bluetooth setup as i wasnt able to connect the watch with the phone. I called the customer service at Geek Squad and they helped me out to fix the issue. I love their customer service. Thank you Geek Squad.

This is my second time buying the two-year accidental geek squad product replacement. The first time was for my Samsung watch and because I bought this product replacement I was able to bring in my Samsung watch that stopped working and replace it with a brand new one, essentially an upgrade to the watch I used to have because they no longer have the same model. So with his protection you either get a new watch of the same quality or better.

Whats not to love, you break it accidentally or it acts up and you get the original purchase price minus Geek Squad Protection cost towards a new one. Some can be pricey but if you do the math for certain electronics its more than worth it.

I don't know why anyone wouldn't get GSP on most of the products at Best Buy. Absolutely worth it since most products is total replacement or store credit for the product for up to 2 years. No brainer!

since I got it only take it off for charging every 22 days,,,

I have owned a few activity watches over the time. For one I can say I do not like the Fitbit. I decided to go to Garmin and see how they would work. I got this vivoactive and so far I am pretty satisfied with how it works. The activities are nice to track each individual activity and I think the app is pretty easy to use. It allows you to track all your activities and keep an eye on things. As with any heart rate monitor they're all just kind of a guess. So it's kind of neat to see the changes in hr but I pretty much use it just for the ability to switch between different activities easily. Also I noticed that it doesn't really count steps when you're driving like other trackers have. In short probably not worth $200 but I don't hate myself for buying it either.

Always get it. The last time my watch broke because of the heat wave and just had to come and exchange it... it was on special, so got money back to apply for warranty for the new one

Love the warranty. Every time I crush a watch, or it goes bad, they replace it with no questions asked! All I pay for is the warranty fee!

I always purchase electronics at Best Buy as their insurance is no hassle and is taken care of in house. You don't have to send it off to some 3rd party program.

Could never make a best buy purchase without Greek squad coverage.

This product is amazing! I love this because I can track my sleep and health more comfortably than with a watch. There is a $6/mo membership for the ring, but it's how you get all the intricate details.

The agents explain the option to my Apple Watch and assist to request my order.

Getting the protection plans on all my items has paid for its self everytime. I had to replace my garmin watch and I used the Store credit to buy a new watch with no issues and got the plan on the new watch.

I had to use the warranty a few months before the 2 years mark. The Geek Squad team was super easy to work with once my appointment came up. You are required to schedule an appointment even if it is warranty stuff. Quick resolutions and I was picking out a new watch.

Buying this paid for itself! I never buy a watch without the warranty.

I have been very happy with geek squad services. They sent out a more than qualified technician and it was great service.

Can never be too careful when it comes to electronics. I always make sure all my devices are covered. I've already had to use the 2 year protection a few times and it's definitely worth having.