Customer Ratings & Reviews

The watch is so good, working perfectly and can keep charge for long

Great Service from Best Buy in handling repair and replacement of original watch. Also, watch is perfect for open water swimming.

It looks nice, it is surprisingly light weight, and it tracks the things I need it to track: steps, workouts, heart rate, sleep, etc. Its screen is nice, clear, and legible.

Love the extender watch he never had issues With it

Fortunately, I have not had to resut to the Geek Squad, but just the thought of having them on hand is a comfort. I shop a lot with Best Buy and I trust their merchandise but If I need them, They only a call away. Thanks Geek Squad.

It's an ok watch feels great on your wrist and its easy to clean

I haven’t had to use it yet but it’s great comfort knowing that my watch is completely covered even for accidental damage. LOVE IT !

Love it. I put my own black titanium band on it. Looks great

This is decent. Not sure of the cost is worth the value received from the device. Don't waste money on the warranty.

I purchased a Samsung Active Watch 2 in October 2020 and added this protection plan to the order. The base of the watch, what the watch sits in while magnetically charging, shorted out last week. I called to get the base replaced and was told that I had to purchase the base myself, because "It is not covered under this warranty!" Seriously? The "Accidental Geek Squad Protection" plan does not cover a base that is included in the box upon purchase?

BUT NOT IF THE TRACKER FALLS OUT OF THE BAND AND IS LOST!!! I was told that the Geek Squad 2 year warranty covered any loss or damage!!! I'm not happy!

I like the display. It’s energy efficient and one of the reasons battery last so long. It looks minimalist but has a ton of features. The insight 2x fits real nice on my wrist and feels great. I needed something durable, non conductive (work), great battery life and notifications. All the health features are new to me and still learning about them. I love seeing sleep score. I can see a relationship with lack of sleep to body battery. Find my phone feature is nice, used it twice. Highly recommend if you are not in need of color high resolution display and looking to improve your health.

I’m genuinely impressed with the Oura Ring 4. The interface is clean, intuitive, and easy to navigate. Everything feels polished and thoughtfully designed. What really blew me away is the sleep tracking. It is incredibly accurate, giving insights that actually feel meaningful and actionable instead of generic data points. The ring itself is comfortable and unobtrusive, and the app makes the whole experience seamless. I love being able to check my readiness, stress, and sleep quality all in one place without feeling overwhelmed. If you are looking for a wearable that is powerful but low-profile, the Oura 4 is honestly one of the best I have ever used. I absolutely love it!

I’m very impressed with this watch. The build quality feels solid and durable, and the design is both stylish and versatile—easy to wear casually or with more formal outfits. The timekeeping has been accurate, and the band is comfortable even after wearing it all day. Overall, it offers great value for the price and looks far more expensive than it is. I would definitely recommend this watch to anyone looking for reliability and good style

I believe I got this protection plan twice so far and it was well worth it. I brought my mom some Bose ear buds after close to the end year mark the battery life was draining quickly. We went to see if they can do anything about it. They told us since it under protection we can upgrade them to new version Bose ear buds and pay $50 for the difference of value. Which we thought was a pretty good deal since I paid around $180 for them.

I had the active watch before this and its a big change and i love it...ive had no issues with it so far(onlybhad it for a week) charge is good i wear the warch from 9am to about 8pm and still has a lot of batter left by then. Looks great and sleek, i loove how u can customize every inch of this watch.

When I bought my phone I had it for less than 12 hours when I dropped it and broke the screen. Without the accidental protection repairing the screen was more than buying a new phone so now I always buy the accidental protection I learned my lesson.

I love how professional and sweet Geek Squad is. I’ve been using them off and on for many years with them covering laptops, sound systems, and gaming consoles. I don’t always get their insurance, but I do use it with high ticket items and gifts for others.

I fully expected it to be a huge pain based off other reviews. But my experience has been nothing but pleasant. I brought my device in, the determined it was a manufacturer issue, did a swap out, and we've been happy with it since. Such a simple process, and customer service was excellent.

I bought the Samsung watch as a gift. I also purchased the protection plan. This will be a Christmas gift so it hasn’t been opened at this time. Hopefully all will be well with the watch.