Customer Ratings & Reviews

Always, always buy the warranty so in a couple years when battery isn't working very well you can trade it in for a new one.

I purchased extended warranty on my watch! After about 6 months it quit charging! Took it back and was given a new watch to replace! If I didn’t get extended they would have pro rated price with replacement that had been worked on 2nd hand... well worth extended service plan!

Im a mechanic so having this warranty gives me piece of mind

The agent proram my phone and watch and explain warranty clearly.

They were helpful when I had technical difficulties.

I am so pleased with the Geek Squad they are so knowledgeable. Geek squad also installed my tv and were very kind and professional, they did an amazing job, so happy I tried them out. I will definitely use them again.

Best warranty ever. Last year my watch died and i can request the warranty i replaced for a new one.

Great relief in case I need it! A must for any ele tronic equipment! Never had any problem with their warranties...

My daughter had a fit bit that did not work well. Because I had the warranty, it was easy to switch out. The previous model was not available anymore but I was able to get the next model up and best buy was able to find and match a best price. For this type of product, the warranty plan is worth it

I had to use my geek squad protection on my Active Watch2 and they were super helpful and I ended up with a brand new watch. I would recommend getting this for any smartwatch or other expensive product.

THEY ALWAYS HELP OUT WHEN MY DEVICE HAVE ISSUES AND RESPOND FASTER

I have a few products that I have had to either call Geek Squad about or come in and see a Geek Squad member in store. Every Geek Squad member has been extremely knowledgeable, helpful and kind. The protection plan is definitely worth it.

a must always for watches... perfect option, easy change

I chose to get this support just in case I needed the support. Glad I did not need. However, would have been a better deal if it was for 5 years at a better price.

Like the geek squad have a piece of mind that the ⌚ is taking care of

Best service contract around and Geek Squad has always taken care of me.

Geek squad is great option if you ever have an accident.

I am not gentle on my fitbit. Not for lack of trying but sometimes I forget I have it on while doing and oil change, or it gets caught in a rubber glove at work. If anything happens to it I know the people at Best Buy will take it back no questions asked and I get to walk away with a new one.

Great service to buy!! I have always bought the warranty for all my devices purchased with Best Buy

The Geek Squad helped me set my watch up and was very informative with how the plan worked.