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Customer reviews

Rating 4.8 out of 5 stars with 6032 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,032 reviews
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guarantee is definitely something you can bet on. Great customer service and when they say the customer knows best, they mean it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if I need this service. but the geek squad took their time and explained to me their services so I could make the right choice .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Writing a review but have nit needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to write a review for something i hope to never use, but it seems like a good idea to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with the hole setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was well worth it and very satisfy will tell every one about this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection works wonderful I’ve used it before. Because sometimes things to go wrong with items that you bought I would recommend it for anybody.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Battery last forever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money and best battery life as comapre to fitbits and others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2 year warranty just incase. You never know what will happen when you pay quiet a bit for something. Better 2 be safe than sorry.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for non-apple mobile phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not great for phones unless its iPhone or Samsung. For any other device like Google Pixel, they don't do part swaps, they want $199 service fee to replace it. Phone itself, by the end of the 2 years is already that price for the refurbished (which is what they send you). Really no point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a warranty. They have come in very handy at least twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product every 2 years to help me keep my devices working properly. With the way technology evolves much needed product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection to help ease the mind is always a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection to help ease the mind is always a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always an excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy anythingfrom Best Buy without buying the protection plan now. They are so easy to work with. Twice I've had a fitness tracker die and Best Buy has covered the replacement without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave me a new watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got into a motorcycle accident and my samsung active 2 was destroyed and boy was I glad I got geek squad protection because they gave me a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know it’s available if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price. Haven’t had any product problems so haven’t needed protection or services yet. Good to know it’s available if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service for your products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad service for most of the products you buy because of the no hassle repair/return policy. If they can't repair it they will replace or give your money back(minus the geek squad service cost). I always get the service on products like tvs, computers, appliances, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, and always happy to help. Overall a great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Walked in, explained the problem and worked it out.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great wearable protection

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wearable protection would recomend 10/10. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better get this warranty with smartwatches. The glass is fragile!

    I would recommend this to a friend