Customer Ratings & Reviews

The Geek Squad warranty for my Samsung Galaxy Active2 watch gave me peace-of-mind on my purchase. Excellent customer service when questions arose.

I bought a Fitbit Alta and it was messing up. Part of the screen you could not read. It did this within the first 15 days of buying it so when I took it in the nice lady at customer service got me a new one

It’s the Greek squad, just go for it. Don’t think about it

The product works at advertised and is really accurate

Needed for my pixel watch I purchased last time I'll use it in case if breaks or cracked screen.

I always get the warranty on my phone and my watch is just in case I've had to use at once and they were there 100%

If you have any issues they refund the item and the warranty. Re ring up the new item and replacement. If there's a price difference you can upgrade to the newest model. You can't beat it.

Always buy the 2 year protection plan from Best Buy. Every Fitbit I have owned and messed up after a year, and Best Buy always replaces it no questions asked. I will ALWAYS buy the protection plan.

I haven't had to use it. I love the protection. Good to know if something happens to it Im covered

Great customer service, pay for the warranty. You are Covered!

I always make sure to get the protection on electronics bc im so clumbsy and dont ever pay attention and break nearly everything.

Love them! Great service and fast as long as u made the appt

I recommend this to anyone purchasing a Fitbit. It covered a Fitbit when it stopped charging. Saved my friend from having to put out the $ again for something that went wrong and wasn't her fault

I had to use this with my samsung watch. Very happy with how easy it is to cover what ever you bought it for.

I always buy protection from Geek Squad. They never let me down. I always get excellent service every time I need it.

Buying a protection plan gives peace of mind in case of some catastrophic failure event that damages your product, once. You need to purchase it again for your replacement product, fair enough.

My daughter attends a college 7 hours from home. When she had a problem with her computer, she just went to Best Buy and the Geek Squad was there to help.

There great and helpful, they help with everything you need.

I was unable to use the warranty on the watch but the warranty with the phone was excellent. Any time I had an issue Best Buy was great. Cracked screen=new phone and were very willing to help

Nice sound good equipment excellent fit I don’t regret it