Customer Ratings & Reviews

I always purchase the replacement program from Best Buy. Sometimes thing break or get broken by accident, and I want my products covered.

This is awesome, we buy this for almost everything we buy at Best Buy

I'm so glad I got this warranty because I have needed to replace items before and they were s great help no out of pocket money.

The geek squad agent are very nice and smart. They answer all questions

This is great because it protects my item for two years. Which is also my biggest issues because my item just broke after 731 days and for those of you who aren't good at math that 2 years and 1 day. And no they didn't honor it. Sad ending tbh.

I have unfortunately had to use the product replacement plan and it is well work the price. It was very simple and easy to do the replacement. Highly recommend!

Love this product so much!!! It pretty much does everything so seamlessly

Excellent service and reputation. Outstanding knowledge of all things of electronic and smart home. A must-have for all major purchases.

I feel safe in knowing i can come to best buy n get great service

Get the Geek protection if you buy a Samsung product! Samsung does not support their products or their customers, Samsung has the worst customer service in the world!

I do connect by myself, very easy to do and download.

This is a no brainer when purchasing a smart watch. Great to have the peace of mind that best buy will fix it I need case of an accident, and I bang my arm/wrist all the time.

Not sure. I have never had to use it. I would like to think the Geek squad would be there if i needed it.

I purchased another type of watch before, but this Galaxy 4 watch has all the functions i desired.

If anyone purchases anything from Best Buy the protection plan they offer with it is a must. I don't buy anything without it, no questions asked they just take care of it.

All around best investment ever. Love how my kids break things cause their kids but I have a back up service to ensure I didn't just throw all the $$$$ down the drain.

They were great, when my fitness tracker wouldn't charge they refunded me everything and help me pick out something different because they no longer had mine. No questions asked

I have not had to use this with this particular item at this time, however the warrenty has always been really good. A problem, take it in they replace the product.

Great coverage on my device! Will always recommend!

Piece of mind knowing this gift is covered for 2yr