Customer Ratings & Reviews

One can never go wrong with it. highly recommended.

When my watch overheated, they took care of it and gave me store credit! Can’t be easier!

Love geek squad protection. It's great value and a great peace of mind!

Let's face it--accidents do happen. This product replacement policy is pennies compared to buying a whole new device. Well worth it!

awesome purchase, they can help with any issues. Most places don't have this option.

Purchased the extended warranty just in case you never know if you're going to break so hopefully there is good as they say they are

My Fitbit was freezing up and I returned it to Best Buy told them my situation and they immediately replaced it with a new one.

Glad we have not had to use this yet! Great deal for our smart watches.

The agent explained to me tge benefits of geek squad service and it was wonderful

Daily uninstalling and reinstalling of any app I want to function properly. Also having to factory reset it on a regular basis gets a bit annoying. I thought smart watches were supposed to help in life, this one just adds stress and frustrations. If I could leave negative stars, I would.

This plan provides you with access to a group of geeks that can fix anything!! It’s a blessing!

Great peace of mind knowing I can always get a new replacement if I damage my Apple Watch

I feel more at ease knowing that my item is covered when I buy the warranty. Especially because it’s not too expensive.

Haven't had to use it, but nice potion to have with a watch this expensive.

Very important to have extra coverage on an item that you use every day. It's nice that the coverage comes right from Best buy

Haven't had to use it but has been good to not use it

Excellent warranty provided by the best, puts my mind at ease!

The warranty gives me a piece of mind that if my Fitbit HR2 breaks or stops working, I'll have access to a replacement right away.

Amazing work when jt comes to helping you solve questions you have or fixing issues you have.

Always super easy to use Best Buy geek squad, they make exchanges and returns easy.