Customer Ratings & Reviews

Even though Samsung no longer repairs this watch, the Geek Squad gave me credit for the newer model. Very pleased. No questions asked.

I got this for a watch I got my daughter as a gift. I hope she never needs it, but it's nice to know it's there if she does. I feel like I gave her a complete gift by adding this.

Great team. Replaced item. Store personnel were very professional

This is great protection. Especially for a wearable device like a Fitbit with the potential for damage. I have had to use the policy to get a replacement when the Fitbit got snagged and the band was damaged. Geek Squad replaced it no questions.

They were awsome. They took care of me like they always do. Could not have done it without them. Thank you geek squad. I am not computer savy so they come in very handy

Thank goodness I havent had aneed to use the Geek Squad.. But I feel good knowing that if I need them I have that protection.

Works great love it but why is their a minimum character for the review

The best watch I owned!!! The quality is excellent and work good

Haven't had the chance to use them yet, but the in-store customer service has always been really good

Greatest warranty available at a retail store. Not just any store,BestBuy

I like the watch for usingit to text and answering calls.

I'm so happy I purchased this for my Charge 2. I'm already on my 3rd one in less than a year. Especially for the work I do, having a replacement option made sense on this item. In store exchanges have been so painless. I'm very happy

Accidents happen and items can break. I highly recommend purchasing the protection. I've used it in the past and it's a hassle free program. Matter of fact I used it for this watch as my previous one (older model) had the band break.

I don't know why anyone would ever by an item and not get the Best Buy warranty...? I've had items replaced that have stopped working and I've had items that I didn't use the warranty for I would much rather be protected though...

Always love the peace of mind that I get from having Geek Squad protection. Almost always purchase this option when buying things from Best Buy.

I love this service that Best Buy has for all its products. I recommend it if you want to keep the value of the products that apply for that. I have put it in all my purchases from Camera and lens, Smart TV and Samsung gear 3

I have this coverage on my Samsung watch. I work as a nurse so it's nice being able to exchange my device when I think it is acting up or what ever issue i feel it has.

Best Buy's warranty is worth every cent. Beats the mfg warranty as well. My first band lost it's charge immediately and best buy was great about a replacement. Even fitbit or any other company doesn't offer this protection! Highly recommend.

Good to know i have protection on the technology. This came with the PS5.

I had a problem with my watch charging. I went into store, they looked it up to confirm warranty and told me to get a new one off the shelf. No questions asked. A must have for any tech gear.