Customer Ratings & Reviews

Whats not to love, you break it accidentally or it acts up and you get the original purchase price minus Geek Squad Protection cost towards a new one. Some can be pricey but if you do the math for certain electronics its more than worth it.

They always work out whatever issuues i have with Samsung products. It never take too long to have me back up and running. Thank you Geek Squad!!

Excellent and easy to replace a broken watch. They have small batteries and have the potential to take damage easily. Last time I walked into BestBuy with a broken watch that was my fault and walked out with a new one still in the box. The extended warranty isn’t even debatable on a wearable. Buy it.

These watches are a little over priced and they come out with a new one way too frequently. But the Samsung smart watches are all too quality with excellent ease of use and interface.

Good service, good coverage for a good time. Relax for any problem could happen with the watch

Love the idea that my watch is covered for any damage it may get

Warranty on watch Warranty Warranty Warranty what more can i say the amount of time you get doesn't make since

I purchased this plan to cover an Asus Zenwatch 2 and I am convinced to purchase additional coverage on ANY purchase from Best Buy at this point. The watch stopped working just over 1 year from when I bought it. Rather than losing the money, I was able to get my money back and put toward something else - being as though they no longer sold the iteration of the smartwatch I'd initially purchased.

The geek squad insurance is the best thing ever!!! I will not buy any type of electronic without getting this protection plan. I've had issues with Fitbit and was able to get a new one right on the spot. When my product was no longer available, they upgraded me for free and was still able to carry over the protection to the new device. I recommend everyone get this protection when purchasing electronics.

When previous fitbit HR was loosing parts and no longer held decent charge out of warranty only option with fitbit was to purchase new item. Decided with new fitbit via Best Buy for Fitbit Charge 2 and opted for 2 year warranty in case any problem may simply bring in to return. In this case decided extra warranty was worth easy of return rather than dealing with manufacturer again.

Get with anything you purchase for protection on any device worth it for piece of mind.

Geek Squad is the best tech support I ever used. They solved my problem quickly and efficiently. They were very knowledgeable and helpful. They also gave me some useful tips and advice. I highly appreciate their service.

Love Geek Squad! They are always there when I need help with products!!

I always get Geek Squad protection. This protection gives you peace of mind to know your product will covered and or may be replaced if it cannot be fixed by them. Also, great protection if financing on Best Buy Credit Card, while not having to pay intrest. If you are trying to pay off a large purchase intrest free, it could set you back then you may have to pay the intrest occured.

Exactly what I needed! Useful for busy hands ,I can keep track of messages,calls and more.

This is a great thing to have. Ive used it on other items they take it back with no questions asked and give you a new one or repair the one you got. Mainly give you a new one tho

I had the misfortune that my watch 4 had a broken battery and I took it to have the warranty validated and without any objections they returned my money for what the watch cost me.

This watch is pretty great i would have to say the only thing that i dislike is how quickly the battery life decrease. In the beginning the watch would last about three days on a single charge. With only a year and a half of use it now lasts about a day and a half

The Tech at geek squad was very helpful in showing me how to ser up my new Samsung smat watch!

I much need this. Numerous watches without warranty and they don't last any time. Then tossed in drawer. Wanted to cover this one. My clerk Marshon took such wonderful care of me. He helped me connect the watch to my phone, explained some of the major features of the phone. He was truly great!