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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 5,961 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast and eficient to rectify any issues with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my return no questions asked and was able to select my exchange item. And I got a store credit since my exchange was cheaper....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection for your products, Even though this time I did not purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty equals insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i dont have to use it. not sure what else to say about the warrranty other than get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandkids Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet hopefully I won't but I'm sure it'll be there if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch is now protected against damage..I now feel confident my watch will be safe from damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great thing to have if you ever need it. It is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection for watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke last the watch glass, decided to get the protection for the watch just purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart watch even smarter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch and does what I need it to do. I also like that it reminds me to get up and move around. Only reason why I didn't rate 5 stars is because there is still more for me to learn about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verdict Still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will see.. I have not had to use yet but seems like pretty good coverage on paper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty bar none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a hassle, employees not only replace problematic items, they can and will help you upgrade if that works better for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the product so can't review the service but has always been a good investment to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection and support! I get the protection plan every time and never have problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but has been good to not use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use my 2-year Geek Squad Protection but I'm glad I bought it, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy electronics from Best buy without the extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need it but good to have, no longer replacement, they send back for repairs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase insurance warranties on any of my products to protect them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I didn't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy offered me the protection plan and I'm certainly glad I purchased it. They fixwd my daughter's laptop back to perfect new condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta protect your investment. I get this all the time and best buy never fails on warranty

    I would recommend this to a friend