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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 5,961 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them for this item but on other occasions they have been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, I had a problem with my Purchase I took it back to the nearest store and my item was replace, easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service 2nd to None!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife watch stop working and Geek Squad took care of it without a hitch. This is money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents are great. fast service. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get their protection on everything I buy. Always helpful in replacing items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the products but I tend to have problems after a year. I get the Geek Squad protection if I were you. I am on my 3rd Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Best Buy buyers insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Best Buy buyers insurance. It makes exchanging broken products so much easier then going through the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product protection plan to have for your watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my bother he’s never had a smart watch and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Preogram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel more at ease knowing that my item is covered when I buy the warranty. Especially because it’s not too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have piece of mind. Knowing that I can have it fixed if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service these guys know their stuff was in and out of their in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service these guys know their stuff was in and out of their in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2Year Accident Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit was freezing up and I returned it to Best Buy told them my situation and they immediately replaced it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is there when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but confident that I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the geek squad extended protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured the extended warranty is worth it with this investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection on an expensive item like a Smart Watch is a good investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance I hope I don’t need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully something I don’t have to use but based on past experience a great program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it--accidents do happen. This product replacement policy is pennies compared to buying a whole new device. Well worth it!

    I would recommend this to a friend