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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 5,961 reviews
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. Works well for us. The replacement plan is useful for this watch because things happen, and it is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On certain computer and laptops, it is always best to get the service. You won't be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must When Purchasing Computers or Laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On certain computer and laptops, it is always best to get the service. You won't be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad its easy and satisfying service like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy the Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad Protection when it's available! Excellent Support!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go pro insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance for electronic purchases... would not purchase without buyer protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider having the Geek Squad great insurance. The Fitbit would be covered if I accidently got in the shower with it on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Squad?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go geek services and never be the same, if you can't save this way you never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band to my fitbit wasn't staying on and with the accidental geek squad they were able to provide me with a new one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan. Best Buy has the best plans no one can beat. Unmatched!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They let me replace my broken item with ease and got a new one that day. Awesome serves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year accidental product replacement warranty is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it, but if we do Im sure things will be just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having the geek squad insurance is the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad insurance is the best Make sure you always have all islands protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase warranty! You never go wrong. Saves you money in the end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is nice but the battery life us really bad i have to charger twice a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection agrement replacement guranted love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bettter safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the peace of mind that comes to being covered is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the warranty if anything go wrong best buy will either fix or replace item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, not easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions lacking. Fumbled thru it. no instruction book.

    I would recommend this to a friend