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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 5,961 reviews
  • Rated 5 out of 5 stars

    Warranty +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't ever pass up the warranty my watch band on the Gear2 took it in to Best Buy gave me a new watch immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Alta after a year started showing some wear on band, started splitting. Was nice to exchange for new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection Plan is always needed for certain purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me understand the usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me understand how my watch worked and how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most times i havent needed it but it does come in handy as i did need it for my playstation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always better to have it and not need it then need it and not have it definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea to get I've had to replace a few items and it's always no hassle because I purchased this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased replacement warranty on fitbit and was able to use it to get a new one with the back came off the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing the Geek squad protection plans for years and have always experienced good customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked, easy fix! I always buy the geek squad service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great peace of mind for products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these protection plans a few times before and always am pleased with the service I receive when I need to make a claim. One time it did take quite a while to go through so that is the only reason it is not 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J Banks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. They definitely take Care of all your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing that if I have a problem they are there to help me.. great idea...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the extra protection! This was a pricey watch and I’m sure hoping it last a good 3 or 4 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased the geek squad coverage with several other products and they always make sure to correct the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Worth the Extra Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every product that I purchase from Best Buy, I have made sure to purchase this as well. It has truly be a lifesaver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty came along as an option with our product and we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use and get geek squad protection for your entire purchase

    I would recommend this to a friend