Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5964 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 5,964 reviews
  • Rated 5 out of 5 stars

    Excellent Customer Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit face cracked. Staff promptly replaced my broken Fitbit with a new one. Hassel free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a believer in the Geek Squad Protection Plan. If I ever have an issue they are always there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have Geek Squad in my life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad assisted me with my product and there was no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thing very good to have Jusy in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and the people who serve are very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent use the protection yet and hopfully i dont need too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy their protection plan when it comes to electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well and I'm very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this on other purchases. Luckily I haven't had to use it on this, but it's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best services around. No hassle and no stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to have one !!! Hope I don’t have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have it if I need it. Better to have coverage in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    favorite stores

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great services as always love best buy my favorite store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with settings for my Garmin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped with settings for my Garmin Instinct watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Nate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection it’s a must, can’t go wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have any issues with my electronics was able to get a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind, no worries if anything goes wrong with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy a product without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement warranty is amazing! I've never had a problem returning a defective product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot imagine why anyone would NOT purchase the extended warranty -- I have used this three times now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in case there are issues. More costly if don’t have it.

    I would recommend this to a friend