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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5964 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 5,964 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy confidently with coverage that gives complete peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they have this to purchase. Makes life alot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine with the geek squad. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was there as protection if needed. I always buy this as a cushion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speck-grabtab-finger-grip-kickstand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2-year Accidental Geek Squad replacement program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly worth getting. We have gotten one on other products and had to use it. Best buy has always come thru.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek-squad protection is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought back my old Fitbit that had fallen apart and got a replacement for only a difference in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit band broke, I called and explained what happened. They were very helpful and replaced my Fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and listened carefully to the problem and were right on with there diagnosis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good opportunity

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the chance to have coverage. Bestbuy gives you good support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My heart rate monitor died after a year and I was able to take it in and get it swapped out no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful and willing to fix my items/replace them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Accidental Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-buy for Apple Watch. Great care for accidents on apple watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love geek squad warranty service. The best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best protection plan and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't purchase the warranty, cost value but the item was for my daughter and it was priced right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the warranty. I have benefited from it twice now. Customer Service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad service..they do an excellant job thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worry, no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives comfort that all is well when I have a problem.

    I would recommend this to a friend