Customer Ratings & Reviews

This watch is perfect for a young child who isn’t ready for a cell phone!

I bought a Jawbone UP 3...wouldn't charge anymore..luckily I got ins! Well went in and no longer carried them, so I got a fitbit HR I think I paid $30 or so to renew ins or the difference in what was covered...Then about 7 months the Fitbit HR band broke..so came in, Got the NEW Fitbit 2 paid NOTHING...then 3 months in Band broke BAND BROKE...then came in just 3 weeks ago BAND BROKE LOL I am on my 3rd Fitbit in about a year and a couple months...I think all in all I paid $30 something for Ins curing that time from the original purchase..OMG GET IT!

I love my watch I love all the feature it has. Its so comfortable. I love the fact that I can change the wristband

Great service. Very knowledgeable technician. Thank you for all you do

Love Geek Squad service! Reasonable price ensures peace of mind on devices.

This watch is pretty great i would have to say the only thing that i dislike is how quickly the battery life decrease. In the beginning the watch would last about three days on a single charge. With only a year and a half of use it now lasts about a day and a half

We purchased two Fitbits but only one protection plan, as my husband is very rough on things especially his cell phone and so I figured it wouldn't be much different with a worn device such as this. It paid off immediately, as the charger wasn't working for the Fitbit. Best Buy customer service was super efficient and effective at swapping the device out. The second Fitbit he got was a different color, and he loves it. The comfort of knowing that no matter what happens for the next two years we're covered is well worth the initial investment.

I prefer Geek Squad plans over any others, no hassles, straight to the point to resolve my issue.

we love geek squad, they are so helpful, and have helped us out numerous times.

I haven't needed to utilize my Geek Squad warranty yet. However, I'm glad I have it for reassurance that if a problem arises, the Geek Squad will take care of it.

Had the amazfit GTS smart watch. Worked well for my needs. Recently began not holding the charge. ( just under two years old). Originally up to 14 days. Was getting 10-12 days repeatedly. For the last 2 months, charges only lasting 5 days. Fortunately had the extended warranty through best buy. No issues. Unable to reorder same watch. Given a store credit for amount paid. Thank you.

Service is very easy to use and great for wearable devices especially. I would highly recommend for any and all wearable electronics or headphones. I've always gotten it on my smart watches since they're exposed to just about every use pool, hiking, cycling, etc.

I like the geek squad dont have worry its a state of mind

Protect everything from the hazards of life. If you have a wife and or kids this is a must have.

Bought as a gift for my son. He loves it. It works as it should

Excellent watch great features and big numbers Bright and easy to see.

I absolutely live my galaxy 4, i know it may sound trivial but i think its cool to see my initial on the 12 'clock dial. I see new features like my stress zone on here, different workouts. I love how easy it is to navigate between widgets.

Haven’t had to use it yet, but it’s great to have in an emergency.

This is a no brainer to get for me. It may seem like a waste of money especially if you do not damage or break your equipment however, my personal philosophy is that anything I spend over $100 on I want to get the warranty just to be safe. I treat my electronics and possessions very well and hardly damage anything on them but it's nice to have this peace of mind. This is something to have just in case it breaks.

I was skeptical but when my Galaxy Watch had an issue, they exchanged it with limited questions asked. They even shipped it to me since my specific watch was out of stock. Arrived in 2 days.