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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5975 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 5,975 reviews
  • Rated 4 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents come on time though it would be good if it were easier to get the right tech department a little quicker when scheduling.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band quality could be more durable it lasted almost 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I i always purchase the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended warranty never know what will happen after factory warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the charging, and I was able to swap it out with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover started breaking so i returned it and got a refund then i upgraded to the charge 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the geek squad product replacement plan. It's definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this service is offered when you buy a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this service is offered when you buy a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have use my protection and it works well each time I’ve had one and had to use one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the Geek Squad protection it has helped me a few times with products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned to purchase a protection plan. This one was for 2 years. Covered this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to know in case something should happen I have the coverage to take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurence for any electronic device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would tell anyone to purchase this with and electronic device the replacement value is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like buying extended warranties, but this is definitely worth it. No hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added geek squad replacement to a smart watch. I like knowing accidental damage is covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked when you have the option to change for a New one or they give you diferentes optíos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with questions about set up. Knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing that I purchase that I don't get the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a few days and am excited to see the improvements over the Charge HR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are always a good piece of mind.

    I would recommend this to a friend