Customer Ratings & Reviews

Best Buy Geek Squad is easily one of the best purchases for wearable tech. Everyday stuff happens and things like smartwatchs and headphones are something that can easily be broken, I have never had any issues getting and item fixed or replaced. 10/10 I would always buy geek squad protection for items I use daily especially wearable tech because you never know what life will throw at you.

It is very good that the store has this type of methods to be able to secure our products. 100 percent recommended

Will never make a high dollar purchase without getting the extended geek squad service.

As I had to utilize the warranty for my smartwatch, I found it peculiar that I still had to pay a fee despite having already paid for the item. While I'm grateful for the warranty that allowed me to replace the faulty product, it seems counterintuitive to charge a fee for something that should have been included in the original purchase. I believe this is something worth looking into to ensure that our customers are receiving fair and transparent treatment.

Bought this warranty for smart ring. From past experience I am hoping I don't need to use it.

Purchases a fossil 2yrs ago. Wear it out and went to replace. Bestbuy had discontinued the fossil, but credited my acount for $259.99 (orignal price of Watch on release) and then pricematched A Samsung Galaxy Watch 5 pro 45mm ($499 2022 model to 249.99). I orginal purchased the Fossil onsale For 149.99

The Geek squad was very helpful, efficient, and knowledgeable.

If you’re into tracking your workouts without worrying about charging your watch every night then this watch is for you.

Nice team at Best Buy Raleigh! They took care of me and helped me through the process. Explained and took the necessary time to walk me through eveything.

Amazing service. Took care of my issue immediately.

I haven't used the service yet for my watch which i purchased this under but i have used geek squad service for other items before and i have never had an issue. If it wasnt fixed then it was replaces with no hassle!

Good service, good coverage for a good time. Relax for any problem could happen with the watch

Get with anything you purchase for protection on any device worth it for piece of mind.

My Samsung watch died about a year and a half into this warranty. Worked like a charm. No questions asked and gave the money back that I orginally paid and was able to get a newer watch.

This is a no brainer to get for me. It may seem like a waste of money especially if you do not damage or break your equipment however, my personal philosophy is that anything I spend over $100 on I want to get the warranty just to be safe. I treat my electronics and possessions very well and hardly damage anything on them but it's nice to have this peace of mind. This is something to have just in case it breaks.

What is not to love about Best Buy's Geek Squad Protection Plans?!? They are reasonably priced and allow you to return the defective merchandise directly to their store to be fixed or replaced. Another giant retail competitor offers warranties on some of their products but it is an absolute nightmare to have anything repaired and forget about getting it replaced. If you want to be guaranteed that a defective product will be fixed or replaced you should go directly to Best Buy and make sure you purchase the protection plan!

Exactly what I needed! Useful for busy hands ,I can keep track of messages,calls and more.

Great service, no waiting. I encourage you to get insurance in all your items.

Is a good extent garanty Is fast and save is nice guality

Perfect It was amazing Everything was amazing thank you so much