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Customer reviews

Rating 4.8 out of 5 stars with 6038 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,038 reviews
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well I upgraded to the active 4 . I dropped my watch and replaced it with the greek squad insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember what they did but what I do know is the staff at Best Buy is always super knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    San

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a Android person with this watch i hardly need my ear buds because i can answer my phone and talk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but if the time comes, if any defect occurs with my watch, they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has helped me out big time in the past, so I usually buy this with the bigger purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product protection service that money can buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the service plan on any device that Best Buy offers. It the piece of mind knowing that if something goes wrong, the device will get fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great warrenty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this with this particular item at this time, however the warrenty has always been really good. A problem, take it in they replace the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got my watch covered. Easy peesy process on getting everything handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not in favor of buying warranties for products, but when it come to electronics I would buy it. So many can go wrong and having the warranty will give you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam so glad that I purchased the 2 year protection plan for my daughter's watch good to know that it's covered just in case

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Essential

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek Squad Protection is the best protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't have to use it, but even if I do, I know from past experiences that Geek Squad will take care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Fitbit I did not have protection and a little over a year it broke. Less then a month my second Fitbit broke and I was able to exchange it for a brand new one easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have for just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad and all of the helpful things are worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is very very valuable. I would not go without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty coverage for your electronics. No hassle or questions. Straight forward and simple exchange for new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the protection plan because it saves the headache and stress that comes if something messing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the warranty. Best buy is always compliant with their warranty promise. They will replace your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time the Fitbit Charger2 had something wrong with them, it was replaced free of charge without any problems or issues. Thank you!

    I would recommend this to a friend