Customer Ratings & Reviews

Every time the Fitbit Charger2 had something wrong with them, it was replaced free of charge without any problems or issues. Thank you!

The agents mounted my tv quickly and the service is excellent

Geek Squad protection is awesome! All they have to offer is amazing and for a good price!!

Helps out to replace product which you would pay difference if any and pay for the proctection again. Not bad for replacing watch for 50 dllrs instead of gull price.

I always recommend getting the warranty. Best buy is always compliant with their warranty promise. They will replace your product.

Used their 2 year accidental coverage, and I am glad I purchased it. My previous laptop got damaged and they replaced it with a new one!

I don’t typically buy extended warranties, but I am glad I did. When my Fitbit crapped out I only had to pay a small amount and actually got the newer model.

I always purchase the replacement program from Best Buy. Sometimes thing break or get broken by accident, and I want my products covered.

Love my new watch! I haven't been in store for a bit, they're always friendly and helpful!

I always get the protection plan and it serves me pretty well

good warranty protection, good to have!.....................

My smart watch stopped taking a charge. They refunded full purchase price on a Best Buy card to use towards next purchase. No hassle.

Iam so glad that I purchased the 2 year protection plan for my daughter's watch good to know that it's covered just in case

I haven't had to use the insurance geek squad. If I do I m just hoping the squad will be able to address our needs

Have had warranties on my other devices. Always worth it to buy the warranty on ear buds and smart watches!

I don't remember what they did but what I do know is the staff at Best Buy is always super knowledgeable and helpful.

Excellent service and reputation. Outstanding knowledge of all things of electronic and smart home. A must-have for all major purchases.

No issues always easy to file a claim. To schedule online

Just in case something happens to devices can get fixed

Used for my Fitbit as I had many times in the past. When my watch died, I was able to replace with a newer model which was great. Unfortunately, I found out after that that Geek Squad protection can no longer be used for Fitbits.