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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6062 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 6,062 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have insurance....I've had two smart watches and they never last past two years...always wear out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offets added protection life to their products. It gives you a extra peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for clumsy people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are harsh on our electronics due to kids and just being active and Best Buy's return policy is excellent! Never had an issue in the 10+years I've been shopping there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the watch its awesome and the insurance is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best for things that are easily damaged like watches and ear buds best protection plan around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd Times a Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of us bought the band and both worked great for the first month. One band malfunctioned, stopped syncing, and screen became static. BUT thanks to BB's return policy and Geek Squad, I was able to replace the malfunctioning band with a new one. The new one is working great. Now we have 2 happy MS Band users in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tv was not wall mounted by a professional. But i did purchase a 5 year Geek Squad warranty for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    essential protection for a fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fit bit failed, but the geek squad protection did not fail. Barely any questions asked, quick satisfaction, and credit received promptly when I returned the fit bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great watch 5pro love wearing the watch wish you had one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plan benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't actually used their service, but the protection plans are incredible. Its painless and easy to get a broken product swapped out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service and protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to protect my appliances because it give me peace of mind and Geek Squad protection is great and fulfill my expectations!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were there when I had questions with my watch. Very quick to respond and game me all the technical support I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, personal very friendly. They solved my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan came in very handy when my smartwatch broke after 18 months of owning it. Got it replaced with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Accidental Product Replacement with my old FITBIT Charge and it was great, Every time my FITBIT had issues, the warranty allowed me to receive a new FITBIT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got my watch covered. Easy peesy process on getting everything handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has come in handy several times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with nee gaming system and contacted Geek Squad several times who walked my son through troubleshooting his computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually dont purchase extended warranties. I have had great success with Geek Squad and for my state of mind in this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always by the Geek Squad protection on all of my electronics. I like having that extra security on my fitbits, computer, and other expensive purchases.

    I would recommend this to a friend