Customer Ratings & Reviews

Good solid insurance. Breaks. Faulty. Get another one

The Geek Squad is the best protection I've seen. It's there when you need it and it really protects your products. I've used it and everything worked out really well.

The color of the band changed in the water. I took it back to the store and they were wonderful about exchanging it. Well worth getting the accidentail replacement.

Techs were very knowledgeable and efficient. Service took less than 2 hours to complete with no issues.

Geek squad help me reset my computer that had a weird virus. It was repaired quickly and runs better now. Very professional

A little insurance on a great product never hurts .

This came free with annual membership. Who can complain about free stuff?

On every relatively expensive item bought, I would recommend purchasing Geek Squad protection. It is immensely helpful, especially if you're accident-prone like I am.

Helped me get my new Apple Watch with the replacement. Don't know how you don't buy one of these to save you money knowing they will always stop working someday.

I always get a warranty on electronics because you never know what could happen after the initial return time has passed. I love best buy product replacement warranty

The protection is always goo to have just in case. Geek Squad is always knowledgeable and customer service is good.

Crack appeared and walked in to best buy and got a new one

Love having this warranty for additional coverage. Never had a problem when i have to return a broken item.

Spoke to an agent regarding my 43” tv having problems and was told I needed to bring it into the store for repair. Prior to calling I thoroughly read the specifics of the service I needed and clearly stated that 43” and up was in home service. Now the tech I spoke with was very friendly but also very determined to tell me that I was wrong. I politely guided them to the size spec portion of their service guidelines and after a 3 minute back and forth I was finally advised that I was right and they would schedule an in home repair. After all of that I ended up not need the service as I was able to do a hard reset of my insignia tv for the second time in 4 months and correct the issue myself.

This money is well spent, I have to take advantage of it with one of my products and was very pleased. They replaced my item without any questions or hassle.

I've returned so many headphones due to malfunction or simply because I didn't like the product. Costumer service is great and they were able to exchange it each time.

I haven't had to use this yet for the product I bought this on, but I have used a similar replacement add on like this in the past, which is why I did it again.

Excelent service and article. Excelent parking and location. Various products and stuffs

Connected easily with my phone and is easy to use.

The band broke on mine, and I was able to get a full refund, which I used to upgrade to the next level fitness tracker. The process was easy and took about 5 minutes.