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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6063 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 6,063 reviews
  • Rated 4 out of 5 stars

    Great product replacement love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product replacement extension is a good program to have so I'm always spending extra to get my new product if there's something wrong with it so because of that I'm a repeat customer always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are always amazing and extremely knowledgeable. I always purchase the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service love that I have protection on my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no had to use it yet thank goodness. When it's a gift, I wish it could come with a paper copy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to deal with. Replaced my item no prob.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 2 yr protection plan. I het it fot all my best buy products. Has come in handy in more than one ocassion. Hassle free exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly people, service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me get a replacement watch since I had the warranty plan, if anything happens they'll replace watch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright. I guess it is good. I havent really used this service yet. But i guess thats mostly a testament to the quality of the watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have When Purchasing @BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always come through - Pros - don't need a receipt as long as you connected your purchase to your account. Cons - no account, no assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty to cover my purchase incase life gets in the way and I damage the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection on any sensitive electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get squad protection has never let me down. I would get it on any sensitive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always has the best protection. Nice workers, very helpful. If they can’t fix it they send it out and it returns good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with the protection plan. You just never know when you'll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definately a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many issues with my Fitbit and I'm on number 4, but without this warranty, I'm not sure what I would have done! Simple to use as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing Best Buy could offer if you are someone who gets the new upgrade when it comes out. ❤❤

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.dies what it supposed to..better to be safe then sorry..geek squad always great never had problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection that gives you a piece of mind. Non hassel service with their Protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squaddddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get some type of warranty or protection for my devices. It comes in handy every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a watch and works great great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free service and worth the money, especially if you don't know how to fix the stuff on your own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan replaced my dead Samsung watch with no issues or hassell.

    I would recommend this to a friend