Customer Ratings & Reviews

Love the idea that my watch is covered for any damage it may get

To protect against scratches, if anything could go wrong without the screen protector, my wife would find away by accident. Now it's covered. Great warranty!

It is a must get. Easy to exchange or fix. Hassle free.

The watch is very perfect for pleasure and health. Great features are available to be used.

Glad I got the Geek protection, My watch face took a hit from a blunt object at work. It probably save my wrist frim damage. My Geek warranty was almost up in 2 weeks but no questions asked, gave me a new one of current model and i was on my way.

Purchasing the 2-Year Accidental Geek Squad Protection was a wise decision. It provides peace of mind knowing my smartwatch is protected against accidents. The service is reliable and easy to use

The first time I bought a warranty for my huawei smartwatch I was not very comfortable, but then I had and accident and it broke, recieved very good service not too many questions they just replace it, fix it or give u a card with the value of your watch from store and you can buy a new one, where I am from this kind of warranty is a headache, they will ask for original charger, original boxes... everything and if missing something warranty will not be valid

This plan was bought for my wife's Samsung watch. The watch back fell off just before the warranty expired. Best Buy could not get the same watch to replace hers so they upgraded her for no charge.

Nice watch , easy to set up easy to use , I’ve been using for bike sport and I can say watch works great and it’s worth it

Exelente smart watch super elegante, gran detalle y calidad y lo mejor supera las espectativas!!!

Top notch customer care. Whenever my watches would start to fall apart they helped me get into a new watch and on my way.

Amazing service. Took care of my issue immediately.

The Geek squad was very helpful, efficient, and knowledgeable.

I had forgotten I had purchased this with my jawbone. So glad I did. The band isn't as flexible as I needed it to be, so eventually the material tore, which affects the tracker altogether since the sensors run through the band. The wire was exposed. I was about to just throw it away and found the original email receipt showing the plan purchase. I was pleasantly surprised when I got credit for the full purchase value, many plans give credit based on the today price, and that was a 75% decrease in the year I had it. Of course my jawbone is no longer carried in the store, but I had no problem upgrading to my new samsung gear2, thanks to the full value credit given..yay!

The Geek Squad set up my new Pixel phone successfully despite the challenges of me not remembering some passwords needed

Will never make a high dollar purchase without getting the extended geek squad service.

Very convenient service option for your gadgets. A little bit expensive but definitely worth it.

the protection plan is definitely worth it. but the trick to making it work right is to go to a Bestbuy location that actually will do what they are supposed to do and attempt first to fix your issue and not just refund your money to a gift card.

Excellent warranty service. I arrived with my broken equipment and they carried out the warranty process quickly and safely. From there, I have secured all my Apple equipment with them.

I bought my first fitbit in November 2015 and am currently on my third fitbit. Each time I have gone to BB to replace my fitbit through this Accidental Geek Squad Product Replacement, I have encountered no problems and the process has been smooth and easy! It is definitely worth it to have peace of min in case anything happens to your electronics. I had to replace my first one due to the charging port malfunctioning/breaking and the second one because it just stopped working (not sure if it got too wet on a rainy day). During my second replacement, I was able to upgrade to the charge2 and pay the $20 difference between the two prices. I was extremely happy and pleased! :)