Customer Ratings & Reviews

Geek squad helps show me how to use my product to the best of my ability.

good service and reliable protection, I was satisfied!

2-Year Accidental Geek Squad Product Replacement. Recommended easily great service always

Perfect and protects me from my kids breaking it. Thanks Best Buy

Always purchase the Geek Squad Protection, especially if you are spending a lot of money.

nice to have...................................................

great to have. called once for some basic help about the watch and it was helpful and great to have.

Haven't used quick squat as of yet my husband bought it for a protectio

It does exactly what it says it does. It's got your back.

The agent came to my house within a day and fixed my washer. Very helpful.

An excellent service plan it’s a must to get this, really works.

This is a must for smart watches if you wear it working out.

So I purchased the accidental protection because I planned on being extremely active with my watch. Which I was and ended up shattering the screen right before the pandemic. All businesses including geek squad ceased operations so I couldn't come in and ask questions about repair. So I called and asked for a replacement when they started curbside. They told me I didn't have the right plan for that. I waited months for them to start opening for appointments again. Only to get a gift card for what I paid for the watch minus the $60 protection plan. Unfortunately, I bought the watch on sale and so now I have to cover the difference out of pocket. Plus purchase another protection plan. No one told me the protection plan was basically a 1 time use and then you have to purchase it again.. didn't think it worked like that. I understand 1 replacements per year or something like that, but jeez. I'm out of pocket $100 extra because of the "replacement voucher" as it should be called and the difference in sale price. On top of that I had to wait 4 months for them to do basically what I was asking for immediately after the accident. Geek squad is a joke.

The band on my watch broke, they replaced it free and shipped it overnight for free to my doorstep

Geek squad protection plan is a must have! Perfect for any technical difficulties with products.

I have unfortunately not taken care of all my gadgets but thanks to the geek squad I am covered!

Well worth the money to protect my new Galaxy Watch 3.

Love the geek squad protection plans. Gives me a piece of mind.

My loved this watch! Super cute and easy to set up

Given how hard I can be on things I like the peace of mind my smart watch is protected just in case.