Customer Ratings & Reviews

Nice to have the insurance always good to have the back up never know what can go wrong with my item thanks for the Geek SQuad!

Watch is running strong love it and use it every day. Good for timing workouts, measure heart rate etc

I am so glad I got the warranty. I walked in there told them the device wasn’t working. They refunded my money. I got a new device.

I bought a fitbil like 3 years ago and already had to change it 3 times since I had problems with the bands and every time I go they give me a brand new one withouts questions. The only bad thing is that now you can only use it once and then you have to buy a new guarantee.

Totally helpful customer service. Patience and understanding effort to ensure that I was happy with my purchases.

I had to use my geek squad protection on my Active Watch2 and they were super helpful and I ended up with a brand new watch. I would recommend getting this for any smartwatch or other expensive product.

Worry free warranty, and no runaround when something goes wrong

Geek Squad warranties are generally a great value. We have not yet had to file a claim on them so far.

Better have insurance on top notch gadgets go BEST BUY

I've bought Greek squad protection for years and many different items and have nothing negative to say. Great peace of mind and on most items there are no questions asked if something guess wrong. It will be replaced.

Outstanding Product works very well for me. Love it.

I like the fact that best buy allows customers who purchase items from there store to have the option of coverage. Which I personally have had come in handy when certain purchases have defaults or effects which allows either a fix or replacement of the item I am one satisfied customer.

I purchased the protection for my samsung watch. After about year and a half my watch was having issues so i took it in. They looked at my watch and then refunded the money to buy another one! Super easy and quick!

I have chosen to purchase the extra protection plan on several purchases, and it has definitely paid for itself. They have made it easy to keep your records stored thru their system, so you avoid the hassle of losing receipts. I will use this again on my next large purchase for sure!!

Worth every penny. Watch broke. No questions asked. Gave me money back to buy a new watch. Store credit but good enough.

I Love the service plans at Best Buy on purchases that are used a lot and have great potential to break down ex: bumping and scratching or wires twisting, battery wont charge! They honor them and no worries l feel like I won’t have to shell out the full price again!

When I buy wearable technology, I am going to use it! I will clean it and treat it right, but inevitably sometimes things break, like my Fitbit Charge2 band after 6 months. I brought it into the geek squad, and I was issued a full replacement on the spot! Love it!

Smartly Crafted Watch. Perfect for any Occasion A -One

I haven't used this yet but it will be there when I need it. I never purchase tech with out the protection.

Amazing Service. I got a gift for my husband. He loves it.