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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6062 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 6,062 reviews
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection in the past and was pleased with the outcome. If I spend good money on a product its a no brainer to purchase this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth every sent geek squad is fantastic. Covers damages that aren't covered by the 1 year warranty.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alfher. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Product Replacement is great. When ever I have a problem with the product Best Buy stands behind the warranty and either fixes or replaces the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest that you always purchase a 2 year Accidental Geek Squad Product Replacement. You will not be sorry it will save you lots of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran my wires nice and neat. Educated me on ways to improve my signal and made sure all was working b4 they left. Very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ……….. xxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxxxbbbbbbbbb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad protection along with almost all the items I purchased from Best Buy. It's the best way to keep our product protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it. I love the protection. Good to know if something happens to it Im covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me a gift card towards my new iPad. Can't really complain about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a 5 although i have not needed to use it - and if i should need i hope its a 5 star service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurray Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always paid the extra to get Geek Squad. Tech stuff can get pricey and i like that they can help when i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get the replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break my Fitbit more frequently than most people because I put it through a harsh regimen. Without the replacement plan, I would have paid over $1000 by now. Absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add the new upgrade on the computer. The whole process took less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an item from Best buy with the extra warranty. Something went wrong, they came through and i received a brand new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan takes away stress that you may break or hurt your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get protection on expensive items. You can never go wrong with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for my pixel watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for my pixel watch I purchased last time I'll use it in case if breaks or cracked screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great. I was able to record my sleep patterns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy returns with no shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy will price match all the online stores and their protection plan is no hassle. Bring it back, give them your number, get new one. no shipping, no denial due to accidental

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protects you damaged product. Never had an issue using the warranty. Would highly recommend getting the warranty.

    I would recommend this to a friend