Customer Ratings & Reviews

Such a great team. I love to see this. What a wonderful group of people

Geek Squad protection plans are a must on all of my electronics. Best Buy has an exceptional customer care on all of its products.

This is a no- brainer. Purchase this ! Two years to decide if you want to exchange your product! Plus you get your warranty funds back! I have used this on 2 occasions with absolutely no issues

Good service, personal very friendly. They solved my issue.

Geek squad works well with Samsung to answer any questions

What a Great service just like at work they are easy to call and get questions asked about phone, computer and other technology Great Peace of mind!

On almost all electronic purchases we make at Best Buy we opt for the extra protection. We have used this program may 2-3 times and the employees are always so accommodating and helpful.

Thanks for the watch its awesome and the insurance is the best

Great value for the price. I'm really rough on my watches so this gives me some peace of mind

I've always paid the extra to get Geek Squad. Tech stuff can get pricey and i like that they can help when i need it

Great opportunity to have good insurance on products

Excellent protection plan is the best in the market

Always helpful and understanding. It's a service you can rely on.

This is so good to have. i have this on all our watches. inly had to use it twice and it was a huge save.

This is a must if you don’t want to worry about issues with your watch. Haven’t needed yet but glad I got it.

it is a very nice watch. my wife love it i will buy another!

Extends the warranty! Good, since FitBit products usually last under 2 years before some damage happens. Appreciate paying a little extra for damage I might cause that Best Buy will cover!

Excellent customer service while using geek squad service

The Geek squad protection plans are the best. very easy to work with and amazing customer service/satisfaction. I had to return my fitbit and it was a very easy transaction... highly recommend it.

Probably one of the smartest choices I made this year. My Fitbit Charge 2 wristband broke after 5 months of use. Brought it back to the store and it was replaced with no questions asked.