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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6062 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 6,062 reviews
  • Rated 5 out of 5 stars

    The great safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This added security has benefited me in the past when I’ve had issues with product failures. Would not think about purchasing electronics without this value service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great additional warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Fitbit in case of any issues and worked great when I did start having issues with my Fitbit. I was able to take in and just swap it out for a new one which was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better get this warranty with smartwatches. The glass is fragile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for products that we enjoy. Without any hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Walked in, explained the problem and worked it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broke my watch in a crash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great team. I love to see this. What a wonderful group of people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I trust the Geek squad with my device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I have geek squad protection on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement plan is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase a fitness tracker without the plan!! I would be out a lot of money from failed fitbits, but thanks to the protection plan, I'm covered. Worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not tech savvy, so to me, it's always worth it to pay the few extra dollars for peace of mind and ease of replacement/service. And the In-Store Reps are always patient and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Benjamins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a fitness tracker that he band had broken, the ban is not replaceable so BestBuy gave me a new one, no hassle, do wait just got it done and I was on the road again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fossil gen6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a very nice smartwatch, over all its the best one i ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year accidental replacement, I've used it a few times and I love it, specially because they replace your item for a brand new one or other item for the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return my Fitbit charge used the warranty I had purchased no problem at all they returned it no questions. If you buy a Fitbit I strongly suggest you get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always geek squad REplacemet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store with out there protection. There is no hassle with anything within the two year have an issue they replace it no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always there in a pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services, a must purchase for the accident prone. Always there in a pinch and always saves me from myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe, than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my Samsung - Gear S3 Frontier Smartwatch as a gift & the gift giver also added on the 2-year Accidental Geek Squad Product Replacement. Better safe, than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got this warranty for my first Fenix smartwatch. It totally made Bestbuy my go to shop for gadgets and other stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy the warranty with everything we buy. I have had very few problems with the warranty. All of our fit bits have a warranty and I wouldn't buy one from anywhere else with out one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did good deliveries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a TV and the geek squad protection and not only is it good for peace of mind but they deliveed my TV with no trouble and was very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always get the warranty. I usually purchase warranty for most of the products and the squad has never fail me to help me fix my items.

    I would recommend this to a friend