Customer Ratings & Reviews

Nothing beats having the peace of mind that if something goes wrong a simple trip to the store will get it taken care of.

the Geek Squad plan is wonderful. I am so happy I purchased this plan since electronics are often touchy and this way I have no worries

Warranty is worth every penny highly recommend to get if your purchase is more than $ 100 dollars .

Even though I have only used a protection plans 3 or 4 times ever, it save me big time! Especially on the big ticket stuff!

Always helpful and understanding. It's a service you can rely on.

When purchasing electronics like the Fitbit Alta I always purchase the warantee from Best Buy. Their warantee is worth the money because they have the staff that knows what they are doing.

Geek Squad Product Replacement is one of the best things I have ever done for my purchases, From TV to Phone it’s a must, and my protection plans have covered my devices more than once.

Protection to help ease the mind is always a good thing.

Protection to help ease the mind is always a good thing.

Did not have use for it but was a nice add to gift

I won't buy an electronic item without Geek Squad protection plan. As many times as I have had to use it, it is definitely worth it.

The agents assisted with installing virus protection on my laptops, smartwatch and they helped installing my printer. Well worth the money.

I have used these wonderful people a few times on one of my desktop computers at home! They are competent and kind.

I usually always buy the GEEK squad service for all of my devices. It is easy to return the item and get a new one, if needed.

I feel secure that if something happens its covered

I highly recommend the 2-Year Accidental Geek Squad Product Replacement. It’s easy to create a claim and if replacement is needed, there isn’t a long or stressful process!

What worth the money to protect your investment for up to 2 years any problems they will take care of it I've never had any questions asked.

There is new changes to how squad replacement work which starts charging you as early as the return policy of 14 days for some items or 30 or 45 days for other items. It wasn't always like this in the past year. I shop here a lot. I even have their credit card. Keep it like it was before and it would be good.

I think that I prefer this 2 year protection over a month to month protection plan. Any longer and the device will probably be outdated.

Geek squad works well with Samsung to answer any questions