Customer Ratings & Reviews

Having the product replacement has been wonderful for me. Something has always happened to my fitbit. If I didn't have the warranty, I would be paying full price to replace.

It's just a good insurance to have when buying an expensive product. Although it's better to never need it, but best to always have it.

Definitely worth the money. Was able to get a full refund when boyfriend dropped good watch.

They were helpfull and friendly we gave me a refund

I always recommend that by The geek squad protection plan just in case of any unfortunate mishaps they take care of all your needs

I have had to use the warranty when the band broke on my Surge model. The band was not replaceable and made the watch inoperable. Bestbuy made the exchange very easy.

I did not get to use this because I returned my watch but I am sure if I kept my watch it would have been a great protection plan

Extra protection for just in case. Hope to never have to use it but...

I always pay extra for the warranties ... I don't mind to do it because I just go to the store and the solve my issues. I don't like to worry about my electronics.

I always get Geek Squad Protection on my products. I have used the protection multiple times and am always treated well by customer service.

Amazing watch it's totally worth it! The watch is amazing and does everything it needs to.

My wrist band broke at the watch and could not be easily repaired. The lady at Customer Service said "No problem, pick out another watch". Just like that I got a new watch.

Happy I purchased this. Messed up the internal vibrator on my watch for notifications and I got it fixed for free.

So glad I purchased geek squad for my Fitbit, washed it a couple of times took it back and exchanged it for a different one. No questions asked and was easily replaced.

My Charge 2 crystal cracked, without the protection plan I would have had to replace the Charge 2 at my cost. However, with the protection plan it was replaced right away.

Pay a little extra and you get coverage on your device just in case the item breaks down for some reason and you need to replace the item.

Great protection for purchases to make sure works & what you want. Excellent Customer Service.

Not saying I don't trust my wife with taking care of the purchased item, I just don't trust the elements and others around her lol this is why accidental coverage is a MUST!

It's worked well for me in the past, so I always get it now on items I run the risk of breaking. fingers crossed I won't need to use it!

Any problem they will help you with the guarantee, it is some money more but it won't break your heart once you drop your watch