Customer Ratings & Reviews

Having the Geek Squad service is a sure and honest service to have. Replacement of a damaged device covered was easy and fast.

The agents that instanl my tv have many experience

The Geek Squad was a great help with our electronics problems

Insurance is a total waste of money...... till you need it! I do construction work for a utility and bought this just in case. Haven't had to use it watch is pretty durable.

I appreciate the convenience that purchasing so wide of a variety of needed items at Best Buy provides to my community.

Always a good idea to cover yourself with their great coverage plans

I love that the additional protection is offered..

Everyone was super nice and helpful. Thank you for everything

Get the warranty. Watches are too expensive to jot get it!

The Best Buy protection plan is the best plan in the world. I protect most of the items I purchased.

It took me less than 5 minutes to return my watch, it was almost a year later and it stop charging, so I got the money back and I and upgraded to the newest one

My Fitbit watch died. Fitbit warranty was 1 year , mine lasted 18 months... if not for Best Buy warranty I’d be out an expensive watch. Fitbit support is awful...

Was able to exchange item with no issues when it became defective. Definitely recommend getting protection plan for everything. Better than apple care, hands down

They were great, when my fitness tracker wouldn't charge they refunded me everything and help me pick out something different because they no longer had mine. No questions asked

This is a no brainer when purchasing a smart watch. Great to have the peace of mind that best buy will fix it I need case of an accident, and I bang my arm/wrist all the time.

I highly recommend considering the extra GeekSquad plan for all your technology needs. We also purchase them on vacuum cleaners and have never had problems when needing to use the plan.

Outstanding service more than meets expectations!!

I haven't had to use warranty so I will l give it 5 stars right now. May change if I have a problem and they don't fix problem.

I truly believe that this is a great service! Don't forget to add it.

The warranty is for a personal gps device. I get a lot of use out of my devices. The warranty makes sure it’s replaced if something happens.